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Technician, Data Center Operations
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ICE 2 weeks ago Be among the first 25 applicants Join to apply for the
Technician, Data Center Operations
role at
ICE Job Purpose
The Data Center Technician is responsible for ensuring all activities carried out in the Data Center & Access Centers conform to Data Center Procedures and industry best practice. Overview
Job Purpose
The Data Center Technician is responsible for ensuring all activities carried out in the Data Center & Access Centers conform to Data Center Procedures and industry best practice.
The DCT will carry out Data Center tasks as directed, work could be project based or tasks received via Service Now. In all cases the DCT will ensure that appropriate tasks follow the Change Control rules and support the task as documented by the requester.
The DCT role also includes carrying out daily checks of their areas of responsibility. Ensuring security is maintained within the DC Halls. Manage visiting customers and third-party vendors. Ensuring all work activity is captured and updates entered into Service Now. Inventorying of consumables required for daily tasks. In addition, the DCT will also provide work procedures as requested by the Data Center Manager.
The role will also be required assisting Data Center Engineers to gather information for a work order.
Responsibilities
First line escalation point for serious incidents or technical issues. Execution of MACs in the Data Center, MPOEs, MMRs and access centers for internal and external customers. Manage asset record updates, tracking and placing assets as to their location and status (deployed, ceased etc). Carry out daily checks to ensure security and access policies are being adhered to and Data Center cleanliness is maintained. Carry out QA in Data Center Halls and access centers. Record details of all hardware deliveries received from S&R. Control Data Center stocks (copper/fibers patch cables, fiber cleaning accessories, cables labels, etc) and report appropriately
Knowledge And Experience
Experience of hardware manufacturer installation standards and knowledge of copper and fiber cabling installations and standards, with preference given to the following qualifications; Certified Data Center Technician CDCT HP Accredited Platform Specialist Systimax Copper Installation ND5541 Systimax Installation & Maintenance ND3341 Corning NPI Membership ITIL V3 Foundation Certificate BICSI Practices and Procedures. 1+ years' experience of working in Data Center environments Basic network knowledge and experience of Arista, Ciena, Juniper and Dell hardware Understanding of IP networks Experience of working in an ITIL controlled environment with knowledge of Change Control & Incident Management processes Minimum 1yr experience using Microsoft Office and CRM databases Ability to prioritize effectively Demonstrated ability to perform at an advanced level, troubleshooting techniques, communicating issues and results to co-workers and escalating to immediate management Ability to manage 3rd party contract staff/companies working within the DC Ability to work well with others in a team environment as a member of a self-managed work team, in rotational assignments, or as a member of a project team Effective written and verbal communication at all levels Proven ability to work independently with minimal supervision.
Illinois Base Salary Range
The expected base salary for this role, if located in Illinois, is between $67,000 - 77,300 USD. The base salary range does not include Intercontinental Exchange’s incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances. Seniority level
Seniority level Not Applicable Employment type
Employment type Contract Job function
Job function Management and Manufacturing Referrals increase your chances of interviewing at ICE by 2x Get notified about new Operations Technician jobs in
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Technician, Data Center Operations
role at
ICE 2 weeks ago Be among the first 25 applicants Join to apply for the
Technician, Data Center Operations
role at
ICE Job Purpose
The Data Center Technician is responsible for ensuring all activities carried out in the Data Center & Access Centers conform to Data Center Procedures and industry best practice. Overview
Job Purpose
The Data Center Technician is responsible for ensuring all activities carried out in the Data Center & Access Centers conform to Data Center Procedures and industry best practice.
The DCT will carry out Data Center tasks as directed, work could be project based or tasks received via Service Now. In all cases the DCT will ensure that appropriate tasks follow the Change Control rules and support the task as documented by the requester.
The DCT role also includes carrying out daily checks of their areas of responsibility. Ensuring security is maintained within the DC Halls. Manage visiting customers and third-party vendors. Ensuring all work activity is captured and updates entered into Service Now. Inventorying of consumables required for daily tasks. In addition, the DCT will also provide work procedures as requested by the Data Center Manager.
The role will also be required assisting Data Center Engineers to gather information for a work order.
Responsibilities
First line escalation point for serious incidents or technical issues. Execution of MACs in the Data Center, MPOEs, MMRs and access centers for internal and external customers. Manage asset record updates, tracking and placing assets as to their location and status (deployed, ceased etc). Carry out daily checks to ensure security and access policies are being adhered to and Data Center cleanliness is maintained. Carry out QA in Data Center Halls and access centers. Record details of all hardware deliveries received from S&R. Control Data Center stocks (copper/fibers patch cables, fiber cleaning accessories, cables labels, etc) and report appropriately
Knowledge And Experience
Experience of hardware manufacturer installation standards and knowledge of copper and fiber cabling installations and standards, with preference given to the following qualifications; Certified Data Center Technician CDCT HP Accredited Platform Specialist Systimax Copper Installation ND5541 Systimax Installation & Maintenance ND3341 Corning NPI Membership ITIL V3 Foundation Certificate BICSI Practices and Procedures. 1+ years' experience of working in Data Center environments Basic network knowledge and experience of Arista, Ciena, Juniper and Dell hardware Understanding of IP networks Experience of working in an ITIL controlled environment with knowledge of Change Control & Incident Management processes Minimum 1yr experience using Microsoft Office and CRM databases Ability to prioritize effectively Demonstrated ability to perform at an advanced level, troubleshooting techniques, communicating issues and results to co-workers and escalating to immediate management Ability to manage 3rd party contract staff/companies working within the DC Ability to work well with others in a team environment as a member of a self-managed work team, in rotational assignments, or as a member of a project team Effective written and verbal communication at all levels Proven ability to work independently with minimal supervision.
Illinois Base Salary Range
The expected base salary for this role, if located in Illinois, is between $67,000 - 77,300 USD. The base salary range does not include Intercontinental Exchange’s incentive compensation. While we provide this range as general guidance, at ICE we compensate employees based on the skillset and experience of the individual. Regular full-time ICE employees are eligible for a suite of competitive employee benefits, including healthcare coverage (medical, dental and vision), a 401(k) plan, life insurance, time off, and paid leave for qualifying circumstances. Seniority level
Seniority level Not Applicable Employment type
Employment type Contract Job function
Job function Management and Manufacturing Referrals increase your chances of interviewing at ICE by 2x Get notified about new Operations Technician jobs in
Chicago, IL . Chicago, IL $90,000.00-$100,000.00 1 week ago Chicago, IL $70,000.00-$95,000.00 5 days ago Chicago, IL $81,900.00-$150,100.00 1 week ago Chicago, IL $75,000.00-$90,000.00 17 hours ago Jr. Operations and Maintenance Solar Technician
ORD A&P MAINTENANCE TECHNICIAN - Up to $12,500 Bonus
Greater Chicago Area $110,000.00-$120,000.00 1 week ago Elk Grove Village, IL $42.00-$53.00 1 month ago Melrose Park, IL $81,900.00-$150,100.00 1 week ago Data Center Operations Technician I - Swing Shift (CH2) (1719)
Sr. Operations and Maintenance Solar Technician
Operations Manager - Sortation Center - Chicago, IL
Operations Inpatient Pharmacy Technician
Data Center Operations Technician II - Swing Shift (CH1) (1717)
Chicago, IL $72,800.00-$79,040.00 1 day ago Pharmacy Technician Specialist-Central Operations, Full-time Rotating
Data Center Operations Technician IV - Night Shift (CH2) (1735)
Chicago, IL $89,440.00-$95,680.00 1 week ago Chicago, IL $64,195.00-$78,739.00 2 weeks ago Chicago, IL $50,000.00-$80,000.00 5 months ago Gary, IN $47,000.00-$51,979.00 2 weeks ago Closed Landfill Operations & Maintenance Technician
Chicago, IL $115,600.00-$174,900.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr