Four Seasons Hotels
Door/Bell Attendant (On-Call)
Four Seasons Hotels, Minneapolis, Minnesota, United States, 55401
Door/Bell Attendant
The Four Seasons Hotel Minneapolis seeks a Door/Bell Attendant to join our talented team. The Door Attendant creates a strong sense of arrival for hotel, residential, restaurant, and banquet guests. Shares responsibilities with Bell Attendants and Valet Attendants to assure that guests' departure is swift and complete. Essential Job Functions: Greets guests who arrive by private car, taxi, or limo by opening their car door and welcoming them to the hotel. Assists guests descending from cars. Issues appropriate valet parking ticket to guests who want car parked. Gives verbal greeting to guests arriving on foot. Opens hotel doors for all guests. Unloads guest luggage from car, tags it and issues claim tickets to the guest. Directs hotel guests to the Front Desk for check-in. Transfers luggage to the Bell Staff. Assures the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars. Provides guests with directions, recommendations, and information about the city and its attractions. Hails taxis as needed. Loads luggage in car for departing guests. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc. Greets all guests passing through Front Door and offers them assistance. Works harmoniously and professionally with co-workers and supervisors. Non-Essential Functions: Provides a high level of cleanliness on the driveway and hotel entrance. Assists with responsibilities and duties in the areas of Bell Staff and Valet Parking Staff. Assist in coverage of Residential Front Office responsibilities and desk coverage as needed. We look for the following knowledge, skills, and abilities: A minimum of 2 years of front office or related work experience is preferred. A valid driver's license and clean driving record. Education: High school education or equivalent experience. Requires reading, writing, and oral proficiency in the English language. Good organizational skills. Ability to multitask. Attention to detail. Ability to work irregular hours, weekends, and evenings. Four Seasons Hotel and Private Residences Minneapolis is an unrivaled expression of luxury. The new 37-storey building will be situated at the convergence of business and leisure in Minneapolis, at the top of Nicollet Mall, the city's pedestrian thoroughfare. A few short blocks from the Mississippi River, the mixed-use complex will also serve as RBC Wealth Management's US headquarters. Key features will include Gavin Kaysen, local Celebrity Chef in partnership with Four Seasons, 19,400 sq. ft. of meeting space, downtown's only Luxury Spa and a 5000 sq. ft. Pool Deck. Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews, and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do. Wage: $16.97 per hour + tips We offer the following complimentary, market-leading benefits: Comprehensive health and vision insurance (Available to Full-Time employees only) Discovery nights at Four Seasons Properties around the globe Holiday and vacation pay (Available to Full-Time employees only) Daily meals inspired by award-winning chefs Uniforms and uniform care Sick pay Disability coverage and life insurance (Available to Full-Time employees only) Parking discounts Staff lounge and cafeteria space with city view Up to eight weeks of parental leave pay (Available to Full-Time employees only) Fur baby insurance 401(k) retirement plan Discounted accommodations at Four Seasons properties worldwide Dental coverage available at a discounted rate (Available to Full-Time employees only) Authorization to work in the United States is required, unless the candidate is currently in a managerial role with another Four Seasons location. Current Four Seasons managers may qualify for an L-1 visa sponsorship. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
The Four Seasons Hotel Minneapolis seeks a Door/Bell Attendant to join our talented team. The Door Attendant creates a strong sense of arrival for hotel, residential, restaurant, and banquet guests. Shares responsibilities with Bell Attendants and Valet Attendants to assure that guests' departure is swift and complete. Essential Job Functions: Greets guests who arrive by private car, taxi, or limo by opening their car door and welcoming them to the hotel. Assists guests descending from cars. Issues appropriate valet parking ticket to guests who want car parked. Gives verbal greeting to guests arriving on foot. Opens hotel doors for all guests. Unloads guest luggage from car, tags it and issues claim tickets to the guest. Directs hotel guests to the Front Desk for check-in. Transfers luggage to the Bell Staff. Assures the smooth flow of traffic on the drive by directing guest cars and taxis to the appropriate positions and directing valet parkers to park cars. Provides guests with directions, recommendations, and information about the city and its attractions. Hails taxis as needed. Loads luggage in car for departing guests. Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc. Greets all guests passing through Front Door and offers them assistance. Works harmoniously and professionally with co-workers and supervisors. Non-Essential Functions: Provides a high level of cleanliness on the driveway and hotel entrance. Assists with responsibilities and duties in the areas of Bell Staff and Valet Parking Staff. Assist in coverage of Residential Front Office responsibilities and desk coverage as needed. We look for the following knowledge, skills, and abilities: A minimum of 2 years of front office or related work experience is preferred. A valid driver's license and clean driving record. Education: High school education or equivalent experience. Requires reading, writing, and oral proficiency in the English language. Good organizational skills. Ability to multitask. Attention to detail. Ability to work irregular hours, weekends, and evenings. Four Seasons Hotel and Private Residences Minneapolis is an unrivaled expression of luxury. The new 37-storey building will be situated at the convergence of business and leisure in Minneapolis, at the top of Nicollet Mall, the city's pedestrian thoroughfare. A few short blocks from the Mississippi River, the mixed-use complex will also serve as RBC Wealth Management's US headquarters. Key features will include Gavin Kaysen, local Celebrity Chef in partnership with Four Seasons, 19,400 sq. ft. of meeting space, downtown's only Luxury Spa and a 5000 sq. ft. Pool Deck. Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews, and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do. Wage: $16.97 per hour + tips We offer the following complimentary, market-leading benefits: Comprehensive health and vision insurance (Available to Full-Time employees only) Discovery nights at Four Seasons Properties around the globe Holiday and vacation pay (Available to Full-Time employees only) Daily meals inspired by award-winning chefs Uniforms and uniform care Sick pay Disability coverage and life insurance (Available to Full-Time employees only) Parking discounts Staff lounge and cafeteria space with city view Up to eight weeks of parental leave pay (Available to Full-Time employees only) Fur baby insurance 401(k) retirement plan Discounted accommodations at Four Seasons properties worldwide Dental coverage available at a discounted rate (Available to Full-Time employees only) Authorization to work in the United States is required, unless the candidate is currently in a managerial role with another Four Seasons location. Current Four Seasons managers may qualify for an L-1 visa sponsorship. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.