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Axis Capital

Claims Specialist - Primary Casualty

Axis Capital, New York, New York, us, 10261

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This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking, and superior risk-adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined, and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin or ancestry, citizenship, physical or mental disability, age, marital status, civil union status, family or parental status, or any other characteristic protected by law. Accommodation is available upon request for candidates taking part in the selection process.

Please note:

This role requires hybrid work, with in-office attendance 3 days a week. The role can be based in any of these AXIS office locations: Alpharetta, GA, NYC, Red Bank, NJ.

Key Responsibilities:

Exercise critical thinking, proper judgment, and decision-making in a best practices claim environment to analyze claim exposure, determine the proper course of action, and pursue claims to conclusion.

Set accurate and timely claim reserves and make referrals to senior team members where necessary.

Review relevant policies and policy wordings to validate coverage and escalate issues.

Prepare coverage positions for review and approval by Claim Manager.

Work closely with insureds, claimants, attorneys, and brokers to ensure premier claim service, escalating issues as appropriate.

Document claim file notes, store electronic documents, and record claim details efficiently and promptly.

Develop knowledge of legal frameworks and claims handling practices relevant to jurisdictions.

Monitor and investigate assigned claims and develop resolution strategies.

Attend mediation, arbitration, and other claim meetings as needed.

Participate in presentations and discussions with Underwriters.

Validate indemnity and fee payments, monitor claims bordereaux, ISO searches, and reporting.

Ensure accurate file setup with proper coding, LOB, Danger Signal, and CAT Codes.

Minimum Requirements:

Bachelor's degree or equivalent.

Claims adjuster license required; valid licenses in required states and additional states as needed.

3-5 years of general liability claim adjusting experience or equivalent.

Experience handling commercial general liability claims with insurers, brokers, loss adjusters, or solicitors.

Comfort with remote and virtual work practices and platforms.

Excellent written and verbal communication skills.

Understanding of performance metrics and KPIs.

Proficiency with Excel, Word, PowerPoint, OneNote, and SharePoint preferred.

Availability for occasional travel.

Positive, flexible, organized, and efficient team player.

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