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Ricoh

Ricoh is hiring: Customer Service Coordinator in Minneapolis

Ricoh, Minneapolis, MN, US

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Job Description

Job Description

Job Title: Area Customer Service Coordinator

Summary:

Join our team as an Area Customer Service Coordinator, where you'll be a vital link in ensuring exceptional service delivery to our valued clients. Your role will encompass supporting daily operations, implementing new services, and fostering a customer-centric environment, all while making a positive impact within your assigned geographical area. Get ready to be part of a dynamic team where your innovative spirit and future-focused mindset drive transformative change!

Roles and Responsibilities:

  •     Collaborate closely with management to enhance operational processes, ensuring compliance with best practices and driving continuous improvement through data-driven insights.
  •     Assist in the seamless implementation of new customer accounts and service expansions, providing valuable support to Field Implementation Managers.
  •     Infuse energy into every interaction, embodying a service-oriented approach that puts the customer first, while remaining open-minded and authentic in your engagements.
  •     Be adaptable and accountable, embracing challenges with enthusiasm and owning your role in delivering exceptional service.

Qualifications Must Have:

  • High school diploma with at least 12 months of relevant work experience
  • Flexibility and adaptability to meet the demands of a dynamic work environment, including the ability to travel between customer locations within a 40-50 mile radius.
  • Data-driven and innovative approach, alongside excellent communication abilities and a customer-centric mindset.

Qualifications Nice to Have:

  •     Additional education beyond high school is encouraged.
  •     Ability to complete tasks with ease using your proficiency in the Microsoft Office suite and other computer operations.
  •     Demonstrated with prior experience in customer service or related fields.
  •     Commitment to personal growth and accountability through ongoing education and development opportunities.

In this transformative role, you'll make a difference every day, contributing to our mission of excellence and client satisfaction. If you're ready to embark on a journey of growth, collaboration, and meaningful impact, we invite you to join our team as an Area Customer Service Coordinator.