Verizon Communications is hiring: Retail Sales Associate in Columbus

Apply prior to the end date: September 20th, 2025

Overview

Join Verizon as a full-time Retail Sales Associate. You’ll have the opportunity to grow your career with a team focused on unlocking your full potential and sales success within one of our retail stores. This role emphasizes cutting-edge technology, exceptional customer service, and building lasting relationships with customers.

What you’ll be doing...

Generate retail sales by using your passion for technology and strong customer service to expand the Verizon network.

Learn and uncover customers\' needs by creating connections and asking the right questions.

Position product insights and solution recommendations to provide customers with a complete top-down sales solution.

Close sales by using effective communication to fulfill customer needs with simple and intuitive tech solutions.

Continuously develop yourself through ongoing training and up-skill in merchandising and inventory operations.

Grow your customer base by placing outbound calls and sending texts to current Verizon customers who are interested in our products and services.

Engage with the community outside of the store to expand your loyal customer base, including at Verizon-sponsored events.

Compensation includes base pay from $16.00 to $21.00 per hour, plus up to $16,000 yearly in individual-based commissions if sales goals are met. Top performers may earn additional commissions, with total annual earnings potentially ranging from $65,000+ to $73,500+. Compensation varies by geography, hours worked, and performance.

Eligible for a $2,500 sign-on bonus (subject to terms and conditions).

Comprehensive benefits starting day one, including health and well-being benefits and support for education and career advancement.

Benefits include:

• Best in class medical, dental, and vision
• Verizon 401(k) plan with matching contributions up to 6% of eligible participant contributions
• $2,500 stock grant per year (Stock Together)
• Sales recognition programs with travel, gifts, and incentives
• Five weeks of paid time off (vacation, holidays, personal days)
• Eight weeks of paid parental leave for eligible new parents (up to 16 weeks with short-term disability)
• Up to $8K per year in tuition assistance
• Discounts on Verizon products and services (up to 50%) and other employee discounts

This position is a great way to jumpstart your career. One in five Verizon Retail employees received lateral or promotional moves in 2024. Learn more from Verizon Retail team members about training, career progression, and benefits.

What we’re looking for...

You’ll need to have:

• High school diploma or GED
• One or more years of relevant experience, demonstrated through work experience and/or military experience
• Willingness to work evenings, weekends, and holidays (schedule provided four weeks in advance)
• Openness to pick up additional shifts and earn more income, typically during summer months, November through December, and peak vacation periods

Even better if you have one or more of the following:

• Experience working in a commission-based environment
• Demonstrated sales experience communicating with customers to find solutions
• Customer service experience

If Verizon and this role sound like a fit, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

After you apply…

You may be required to take an assessment. It takes about 19 minutes to complete. If you’re selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.

Where you’ll be working

In this worksite-based role, you\'ll work onsite at a defined location(s).

Scheduled Weekly Hours

40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career and life outside of Verizon. They include health and wellness options, 401(k) with match, stock programs, tuition assistance, holidays, personal days, parental leave, adoption assistance, and more. Eligible employees may receive premium pay where applicable. Newly hired employees typically receive vacation time that grows with service. Part-time employees’ benefits vary by role and tenure.

This is a commission-based position with potential to earn more.

Grow your network while helping customers grow their businesses.

Stay in touch

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