Certifi, Inc is hiring: Business Analyst in Edina

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Overview

Business Analyst role at Certifi, Inc. This range is provided by Certifi, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$100,000.00/yr - $120,000.00/yr

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Responsibilities

• Facilitate assigned projects by serving as a liaison between customers, business owners, users, and developers, setting and communicating goals, gathering and defining requirements, and evaluating and refining results.
• Collaborates with business staff to thoroughly understand the needs to be supported by the information systems and technology.
• Document business requirements and coordinate and perform testing of system modifications.
• Determine how changes to client or market requirements will affect the business and systems.
• Provide recommendations regarding the evolution of the system.
• Respond to inquiries and provide advice to business owners regarding current and potential system inputs, processes, and outputs.
• Negotiate plans and timeframes, ensuring that business owners understand the anticipated result.
• Develop, document and communicate detailed specifications for implementation and ongoing operations, including expected test results.
• Produce reports, timelines, and graphics to communicate expectations and progress to business owners, management, customers, and other relevant parties.
• Collaborate with Product Managers and Operations to ensure the needs of the client have been met.
• Research and analyze the nature, effect, and results of system difficulties.
• Satisfy data sampling, project analysis, testing verification, and other user requests from existing client databases.
• Act as liaison with Information Technology and/or outside vendors to support relevant systems.
• Maintain current understanding of industry standards, trends, and best practices through industry and other professional networks.

Qualifications

• Minimum 5 years in the benefits administration field or working in membership or billing at a medical insurer or other membership-based insurer.
• Excellent verbal and written communication skills.
• Extremely proficient in Microsoft Office Suite.
• Extremely organized with great attention to detail.
• Excellent management skills with the ability to lead, facilitate, motivate, and organize.
• Ability to adapt to change.
• Ability to learn quickly and to creatively solve new problems.
• Ability to negotiate and settle differences quickly and peacefully.
• Ability to act as a team player.
• Experience with user interface design.
• Bachelor’s degree in Business or a related field (technology, data science, statistics, etc.).

Work Location and Schedule

On site in Minneapolis-based office or off site at home office. Monday-Friday day shift.

Benefits

Medical, Dental, Vision, Basic & Voluntary Life/AD&D Insurance, STD, LTD, HSA and 401(k) plan.