Explorers Federal Credit Union
Member Services Representative II
Explorers Federal Credit Union, Yankton, South Dakota, United States, 57078
Location:
Yankton, SD Full-Time | In-Branch At
Explorers Credit Union , we believe in financial empowerment and exceptional service. We're looking for a
Member Services Representative II (MSR)
to be the friendly face and helpful guide for our members as they navigate their financial journeys. What You’ll Do:
As an MSR, you’ll be a key part of our front-line team, helping members with: Everyday transactions like deposits, withdrawals, and loan payments Opening and maintaining accounts (including IRAs, business accounts, and share certificates) Supporting debit card services (ordering, disputes, fraud alerts, and inventory) Balancing cash drawers, vaults, and teller machines Mentoring teammates and supporting teller operations Promoting credit union products and services that benefit our members Process account maintenance requests (e.g., address changes, stop payments, etc.) Research and resolve member inquiries related to deposits, cleared checks, money orders, corporate
checks, bill pay, and debit card transactions Perform other duties as assigned or as the role evolves You’ll also play a role in ensuring compliance with financial regulations and helping identify potential fraud or suspicious activity. What You’ll Bring:
1–3 years of experience in teller operations or financial services (preferred) Strong attention to detail and organizational skills Excellent communication and customer service abilities Confidence with computers, calculators, and office equipment A team-first attitude and a passion for helping people Why Join Explorers?
A supportive, mission-driven team Opportunities to grow and learn A workplace that values service, integrity, and adventure Competitive pay and benefits Requirements:
High school diploma or GED Ability to pass a background check and credit screening Ability to lift up to 50 lbs (e.g., coin bags) Ready to start your next adventure?
Apply today
and help us guide members toward financial success!
Yankton, SD Full-Time | In-Branch At
Explorers Credit Union , we believe in financial empowerment and exceptional service. We're looking for a
Member Services Representative II (MSR)
to be the friendly face and helpful guide for our members as they navigate their financial journeys. What You’ll Do:
As an MSR, you’ll be a key part of our front-line team, helping members with: Everyday transactions like deposits, withdrawals, and loan payments Opening and maintaining accounts (including IRAs, business accounts, and share certificates) Supporting debit card services (ordering, disputes, fraud alerts, and inventory) Balancing cash drawers, vaults, and teller machines Mentoring teammates and supporting teller operations Promoting credit union products and services that benefit our members Process account maintenance requests (e.g., address changes, stop payments, etc.) Research and resolve member inquiries related to deposits, cleared checks, money orders, corporate
checks, bill pay, and debit card transactions Perform other duties as assigned or as the role evolves You’ll also play a role in ensuring compliance with financial regulations and helping identify potential fraud or suspicious activity. What You’ll Bring:
1–3 years of experience in teller operations or financial services (preferred) Strong attention to detail and organizational skills Excellent communication and customer service abilities Confidence with computers, calculators, and office equipment A team-first attitude and a passion for helping people Why Join Explorers?
A supportive, mission-driven team Opportunities to grow and learn A workplace that values service, integrity, and adventure Competitive pay and benefits Requirements:
High school diploma or GED Ability to pass a background check and credit screening Ability to lift up to 50 lbs (e.g., coin bags) Ready to start your next adventure?
Apply today
and help us guide members toward financial success!