BCforward is hiring: Business Analyst in Chicago

Overview

Position Title: Business Analyst/Scrum Master

Location: Chicago, IL (Hybrid)

Duration: 5-6 months of contract with possible extension or hire

Information Technology Recruiter at BCforward

Please apply only who are on GC or US Citizens and local to Chicago, IL only

Base pay range: $45.00/hr - $47.00/hr

This range is provided by BCforward. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Job Description: Client is looking for a well-experienced Technical Business Analyst who has worked in a large-scale integration program. This is a Chicago-based onsite position with a long-term opportunity. Client also values Scrum Master experience to facilitate key Agile ceremonies, remove impediments, maintain transparency through metrics, and foster a culture of continuous improvement. This role requires strong collaboration skills to coordinate across teams, time zones, and business functions, ensuring alignment toward common goals.

Responsibilities

• Collaborate with business stakeholders and technical teams to gather, analyze, and document business and system requirements
• Write detailed user stories and acceptance criteria for development and QA teams
• Build and maintain dashboards using Dynatrace, QM, and Kibana logs to monitor performance, identify issues, and track KPIs
• Perform root cause analysis leveraging logs and monitoring tools, providing actionable insights
• Support system integration activities, validating data flows and cross-application dependencies
• Partner with Product Owners during PI planning sessions and backlog refinement
• Translate complex technical data into clear, business-friendly insights and recommendations
• Ensure requirements traceability from definition through testing and delivery
• Collaborate with architects, developers, and testers to align solutions with business objectives
• Leverage AWS environment experience for troubleshooting, monitoring, and solution validation
• Facilitate essential Agile ceremonies when required (sprint planning, daily stand-ups, retrospectives)
• Remove minor impediments to enable efficient delivery
• Promote transparency and visibility through Agile metrics and dashboards
• Encourage collaboration and communication across distributed teams
• Support Product Owners with backlog prioritization and refinement
• Provide light coaching on Agile practices, fostering a culture of continuous improvement

Qualifications

• 6+ years of Tech BA & SM experience with stronger emphasis on Technical BA skills
• Technical degree or equivalent professional experience
• Strong background in analytics, systems development, and dashboard creation
• Hands-on experience with Dynatrace, QM, Kibana logs in an AWS environment
• Proficiency in JIRA and Agile tools
• Knowledge of SAFe and Scrum frameworks
• Excellent communication skills for both technical and non-technical stakeholders
• Local to Chicago preferred (close collaboration with product owners and PI planning)

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