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Purcell Tire & Rubber Co

Account Manager-MO (DOT 10k) - Kansas City, MO

Purcell Tire & Rubber Co, Kansas City, Missouri, United States, 64101

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Account Manager-MO (DOT 10k) - Kansas City, MO

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Purcell Tire & Rubber Co

MISSION:

To sell new tires, retreads, and tire service to commercial customers, maintaining healthy customer relationships and growing the customer base.

Responsibilities

Sell commercial, truck, and OTR sales/service, including retreads

Assure that the highest levels of customer service are met by performing fleet surveys, tire analysis, mileage tracking, and other customer reports, as needed

Resolve customer concerns or complaints as they arise

Follow pricing policies which will provide satisfactory gross margins

Meet goals and sales quotas set by supervisor

Maintain a clean vehicle to reflect the proper corporate image to the public

Maintain proper telephone answering techniques

Solicit new accounts

Report information on a regular basis to Purcell’s sales management tool

Protect company assets (inventory, cash accounts, receivables, equipment and real estate)

Embrace Purcell’s culture of safety and perform all jobs in a safe manner

Regular attendance in accordance with assigned schedule

Ability to perform physical requirements as listed in job description

Other essential and non-essential duties, as assigned by management

Pay and Benefits

Total Compensation Range: $42,000 - $125,000 per year

Medical, Dental, Vision, Life Insurance, Disability, Flex-Spending, Health Savings Account, 401(k) with company match

Outside Sales Reps are compensated through a combination of salary and sales commissions. The listed range represents an estimated total of all compensation sources, listed as an annual rate. Variables include relevant experience, sales, and geographic location.

Drug Testing Purcell Tire tests for the presence of THC in all drug screenings for this position, due to the safety-sensitive nature of the job and the potential for injury or death when a tire is installed improperly, or a safety-related mechanical issue is not properly conveyed to a customer. It is a bona fide occupational qualification for service technicians to be unimpaired, so the Company will continue testing for THC and other drugs under the safety-sensitive exceptions allowed by your state.

Requirements Required Education, Experience, Licenses & Certifications

Minimum Education: High School

Minimum Job-Specific Experience: 3-5 years

Driver’s License Required: Yes

Job-Specific KSA’s

Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.

Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Mathematics — Knowledge of arithmetic, algebra, geometry, statistics, and their applications.

Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Tools & Technology KSA’s

Computers and Programs — Knowledge and proficient use of computer hardware and software (AS400, Microsoft Excel, CRM software)

Cognitive KSA’s

Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong

Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense

Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions

Persuasion — Persuading others to change their minds or behavior

Service Orientation — Actively looking for ways to help people

Communication KSA’s

English Language — Knowledge of the structure and content of the English language

Active Listening — Giving full attention to what other people are saying

Writing & Speaking — Communicating effectively in writing and interpersonal speaking

Physical KSA’s

Frequent lifting, carrying, pushing, and pulling up to 100 lbs

Frequent standing, bending, kneeling, crouching

Working around loud noises, dusts, and fumes

Working in both hot and cold temperatures both indoors and outdoors

Senioriry level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Truck Transportation

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