IT Technical Support Specialist Job at Hire IT People Inc in Milledgeville

Job Title: GA - DBHDD - IT Technical Support Specialist - Hybrid

Primary Skills: troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice, Active Directory, software installs & troubleshooting, network issues.  

Location: Milledgeville, GA - MGA (Candidates must be local to Milledgeville, GA 31062 area as they will be required to be onsite as directed by manager.)  

Work address: Allen Building, Milledgeville, GA31062

Start details: 9/29/2025

Work arrangement: Hybrid, must be local to Milledgeville, GA 31062 area.  Candidates will be required to report onsite as directed by the manager.

Duration: 6/30/2026

Interview: Web cam.
 

Manager comment on location: ‘Candidate MUST be local to Milledgeville, GA 31062 area.* Areas around Milledgeville: Eatonton, GA, Greensboro, GA, Madison, GA, Athens, GA, Thomasville, GA, Post, GA’

JOB DESCRIPTION:

Under broad supervision, provides management information system user support on a continuing basis either by phone or site visit. Troubleshoots end-user problems. Analyzes & designs software modifications to meet users' needs.

Technical Support Specialist

*Candidate MUST be local to Milledgeville 31062 area*

Required Skills
- Experience in IT or related field.   Required. 3 + yrs.
- Education:   Some college.  Highly desired.
- Certifications: 
- Effective communication skills (both oral and written) and the ability to work effectively in a team environment.   Required.  
- Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc.  Required. 3 + yrs.
- Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc.  Required. 3 + yrs.
- Experienced in troubleshooting issues on end user computing devices, including desktops, laptops, and Surface Pros.  Required. 3 + yrs.
- Active Directory domain environment. Required. 3 + yrs.
- Proficient at software installs and troubleshooting.  Required.
- Some networking knowledge, along with the ability to troubleshoot network issues from the command line. Required.

Education: 
Bachelor's degree in information Technology or related field or equivalent experience required.