Intl Assoc Amusement Parks is hiring: Instructional Designer in Orlando

Title:

Instructional Designer

Department/Office:

Global Professional Development, IAAPA HQ, Orlando, FL

Reports To:

Senior Director, Professional Development & Education

Overall Responsibilities:

The Instructional Designer plays a pivotal role in the Global Professional Development & Education team, responsible for designing, developing, and maintaining high-quality online and instructor-led learning programs, along with supporting materials. This position requires a blend of creativity, technical proficiency, collaboration, and organizational skills to deliver engaging and effective learning experiences tailored to the evolving needs of the attractions industry.

In addition to hands-on design work, the Instructional Designer will serve as a project manager for learning design projects executed by external contractors, partners, or vendors, ensuring alignment with IAAPA’s standards, timelines, and strategic goals.

Reporting to the Sr. Director of Professional Development & Education, the Instructional Designer will collaborate closely with all members of the Global Professional Development team to support the success of IAAPA’s professional development initiatives.

Essential Duties:

• Instructional Design:
  • Design and develop learning content in collaboration with SMEs, committees, and external partners.
  • Create interactive modules, videos, assessments, and job aids using instructional design best practices.
  • Support the growth of IAAPA’s professional development offerings through strategic content development.
  • Ensure content is accessible and available in multiple languages for global learners.
• Project Management & Vendor Oversight:
  • Manage instructional design projects, including managing communication and deliverables, and maintaining quality control with vendors, partners, and contractors.
• Quality Assurance & Evaluation:
  • Conduct quality assurance and usability testing across platforms and devices.
  • Use learner feedback and industry trends to continuously improve content.
• Asset & Documentation Management:
  • Maintain organized documentation of learning materials, including source files, version histories, and update logs.
  • Ensure all content adheres to IAAPA’s intellectual property policies and branding guidelines.

Key Performance Indicators:

• Course Production & Delivery
  • Meet established course production targets as defined by the department’s annual goals, including the development and delivery of both online and instructor-led formats.
  • Ensure timely delivery of learning programs aligned with project timelines and strategic goals.
• Learner Engagement & Satisfaction
  • Consistently increase and maintain a high learner satisfaction rating across all courses, based on post-course evaluations and feedback.
  • Use learner insights to refine instructional design and enhance overall learning experience.

• Repeat Engagement
  • Increase and sustain a strong rate of repeat learner engagement on a quarterly basis, demonstrating the continued value, relevance, and impact of IAAPA’s professional development offerings.
• Content Quality & Accuracy
  • Ensure all learning materials meet high standards for clarity, accuracy, and instructional effectiveness.
  • Establish and maintain a regular cadence for reviewing and refreshing content to ensure continued relevance, alignment with industry trends, and accuracy of information.

Qualifications:

• Bachelor’s degree in Instructional Design, Educational Technology, Learning & Development, or a related field (Master’s degree preferred).
• Strong foundation in adult learning theory and instructional design methodologies (e.g., ADDIE, SAM, Bloom’s Taxonomy).
• Proven experience collaborating with SMEs and cross-functional teams to develop effective learning solutions.
• Proficiency in eLearning course authoring tools (Articulate Storyline and Rise preferred).
• Experience working with Learning Management Systems (LMS).
• Knowledge of WCAG 2.1 accessibility standards and inclusive design practices.
• Exceptional attention to detail and commitment to producing high-quality learning products.
• Strong project management and organizational skills, with the ability to manage multiple priorities simultaneously and flexibility to adapt to shifting priorities and timelines.
• Excellent written and verbal communication skills.
• Portfolio demonstrating successful learning program performance and passion for creating engaging, impactful learning experiences.
• Experience working with membership-based associations, nonprofit organizations, or in learning and development within the attractions industry is a plus.
• Ability to work onsite at IAAPA Headquarters in Orlando, FL.