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ManTech

VTC Technician

ManTech, Miami, Florida, us, 33222

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MANTECH

seeks a motivated, career and customer-oriented

a VCT Technician

to join our team in

Doral, FL . Responsibilities include but are not limited to: Tier I & II customer support Scheduling conferences using Ciscos TelePresence Management Suite (TMS) Responding to system outages and taking appropriate action(s) to alt-route and/or use available failover/back-up capabilities to meet VTC client needs Conducting site surveys both remotely and on-site to determine specific requirements for new VTC system installations and/or upgrades Conducting on-site VTC installations to include assisting with end network device configurations, equipment installations, and equipment configuration and check-out Minimum Qualifications: Working / practical knowledge and understanding of IP networks and how they are implemented as part of / support of VTC systems Providing Tier I & II customer support of VTC systems Desired Qualifications: Experience at a DoD Combatant Command (e.g., SOUTHCOM, NORTHCOM, CENTCOM, CYBERCOM, INDOPACOM, EUCOM, AFRICOM, STRATCOM, TRANSCOM, SOCOM, SPACECOM) or a component is desired.

Clearance Requirements: Must have an active Top Secret clearance.

Physical Requirements:

Must be able to remain in a stationary position 50%.

Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.

The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.