Gap Inc.
Product Manager II - MarTech
Full time Two Folsom, San Francisco, CA, US 94105 As a Product Manager II, you will play a critical role in shaping and delivering personalized customer offers and engagement strategies that power our iconic brandsGap, Old Navy, Banana Republic, and Athleta. As part of the Marketing Technology (MarTech) team, you will focus on creating and delivering customer-facing offers and engagement strategies across site, mobile app, and marketing channels. The Product Manager II role will drive Gap Inc personalized offer strategy and execution by: Partner closely with brand and business stakeholders to define customer offers roadmap and capabilities, desired business outcomes, and optimal experiences across site, mobile app, and marketing channels Collaborate to design and execute strategies that drive engagement and conversion while aligning with the overall product vision and value proposition Build strong cross-functional relationships across brand/business, technical, and product management teams, advocating for the integration of offers into broader business strategies Work with loyalty, pricing, e-commerce, mobile app, and other product teams to ensure seamless integration and execution of targeted offers across channels and experiences Author clear business and product requirements including utilization of AI acceleration tools to streamline artifact creation as well as maintain a prioritized offers backlog Collaborate on the design and implementation of complex customer capabilities in partnership with engineering teams Strong communication skills to articulate business needs, functional capabilities, and technical concepts across various levels of cross-functional stakeholders. Includes both tactical and strategic forums, including Steering Committees Drive end-to-end project planning, testing, and rollout of customer offers, including development of integrated project plans, coordination of UAT and QA cycles, and management of cross-functional dependencies to ensure timely, high-quality delivery Demonstrate technical acumen by influencing and debating solutions with engineering teams, weighing trade-offs, and translating technical concepts for non-technical audiences Apply strong analytical skills to assess complex situations, interpret data, make judgments, and recommend solutions Identify, measure, and report results to validate strategy and inform continuous improvement; provide research and analysis to evaluate strategic opportunities Organize and lead ongoing brand-focused Product Working Groups to drive alignment, knowledge-sharing, and advocacy for new opportunities and the "art of the possible" across MarTech Experience with promotional programs from strategy development through tactical execution is a strong plus Benefits at Gap Inc. Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry. Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice. Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay. Employee stock purchase plan. Medical, dental, vision and life insurance. *For eligible employees
Full time Two Folsom, San Francisco, CA, US 94105 As a Product Manager II, you will play a critical role in shaping and delivering personalized customer offers and engagement strategies that power our iconic brandsGap, Old Navy, Banana Republic, and Athleta. As part of the Marketing Technology (MarTech) team, you will focus on creating and delivering customer-facing offers and engagement strategies across site, mobile app, and marketing channels. The Product Manager II role will drive Gap Inc personalized offer strategy and execution by: Partner closely with brand and business stakeholders to define customer offers roadmap and capabilities, desired business outcomes, and optimal experiences across site, mobile app, and marketing channels Collaborate to design and execute strategies that drive engagement and conversion while aligning with the overall product vision and value proposition Build strong cross-functional relationships across brand/business, technical, and product management teams, advocating for the integration of offers into broader business strategies Work with loyalty, pricing, e-commerce, mobile app, and other product teams to ensure seamless integration and execution of targeted offers across channels and experiences Author clear business and product requirements including utilization of AI acceleration tools to streamline artifact creation as well as maintain a prioritized offers backlog Collaborate on the design and implementation of complex customer capabilities in partnership with engineering teams Strong communication skills to articulate business needs, functional capabilities, and technical concepts across various levels of cross-functional stakeholders. Includes both tactical and strategic forums, including Steering Committees Drive end-to-end project planning, testing, and rollout of customer offers, including development of integrated project plans, coordination of UAT and QA cycles, and management of cross-functional dependencies to ensure timely, high-quality delivery Demonstrate technical acumen by influencing and debating solutions with engineering teams, weighing trade-offs, and translating technical concepts for non-technical audiences Apply strong analytical skills to assess complex situations, interpret data, make judgments, and recommend solutions Identify, measure, and report results to validate strategy and inform continuous improvement; provide research and analysis to evaluate strategic opportunities Organize and lead ongoing brand-focused Product Working Groups to drive alignment, knowledge-sharing, and advocacy for new opportunities and the "art of the possible" across MarTech Experience with promotional programs from strategy development through tactical execution is a strong plus Benefits at Gap Inc. Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. One of the most competitive Paid Time Off plans in the industry. Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice. Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay. Employee stock purchase plan. Medical, dental, vision and life insurance. *For eligible employees