Home2 Suites by Hilton Crestview I-10
Hotel Night Auditor
Home2 Suites by Hilton Crestview I-10, Crestview, Florida, United States, 32536
Overview
We are seeking a dedicated and detail-oriented Night Auditor to serve as the first point of contact for guests and ensure a seamless overnight guest experience. This role involves multitasking across various aspects of a guest’s stay, from check-ins and reservations to balancing financial reports, while upholding our property’s vision, mission, and core values. This position is ideal for individuals who enjoy working overnight and thrive in a guest-focused environment. If you’re ready to contribute to a welcoming and professional atmosphere, we’d love to hear from you!
Responsibilities
Process payments, generate invoices, and reconcile transactions at the end of each shift.
Prepare and distribute nightly reports, ensuring accurate financial and operational records.
Assist with reservations via phone, email, or in person, including group bookings.
Welcome guests warmly, manage check-ins and check-outs, and provide room keys.
Respond to and resolve guest concerns promptly by working with the appropriate departments.
Qualifications
Experience in hospitality is preferred but not required—we welcome applicants at all experience levels.
Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job.
Physical ability to stand, walk, and lift up to 25 pounds as needed.
Strong customer service skills with a guest-focused approach.
Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Compensation: $14.50 - $15.50 hourly
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Responsibilities
Process payments, generate invoices, and reconcile transactions at the end of each shift.
Prepare and distribute nightly reports, ensuring accurate financial and operational records.
Assist with reservations via phone, email, or in person, including group bookings.
Welcome guests warmly, manage check-ins and check-outs, and provide room keys.
Respond to and resolve guest concerns promptly by working with the appropriate departments.
Qualifications
Experience in hospitality is preferred but not required—we welcome applicants at all experience levels.
Reasonable accommodations can be made for individuals with disabilities to perform the essential functions of the job.
Physical ability to stand, walk, and lift up to 25 pounds as needed.
Strong customer service skills with a guest-focused approach.
Proficiency in internet software and Microsoft Office Suite (Excel, Word, Outlook, PowerPoint).
Compensation: $14.50 - $15.50 hourly
#J-18808-Ljbffr