Stewarding Supervisor

Harwood Hospitality Group, Dallas’ premier Hospitality owner-operator, introduces its most complete expression of a multi-generational vision in Harwood District’s first hotel, Hotel Swexan. The Hotel is a new destination, with an uncompromising mission that values experience above all. It is a place like no other that draws inspiration from the world’s greatest cities – New York, London, and Paris – together in one location to create something completely new. Local expertise with an international influence. Classic and contemporary, the hotel is a twist on conventions. Part collection, part creativity, and always elegance. Guests stay to get lost – in culture and conversation. The Hotel is a world of its own, a meeting place, a hideaway, a stomping ground. For celebration or solitude. Designed with all generations in mind, Harwood District’s hotel plays host to an eclectic mix of personalities. It is a timeless setting where locals mix with out-of-towners and old souls and encounter the young at heart. Intimate, immersive, and transportive. Hotel Swexan has a surprise around every corner. Forget, for a second, where you came from, and leave with a memory that keeps you coming back. Summary Every memorable dining experience at Hôtel Swexan begins behind the scenes with our Food & Beverage team’s commitment to safe and efficient operations. Showcase your leadership strengths and model our service culture as Stewarding Supervisor, where you will ensure a superior standard for all flatware, tableware, and kitchen equipment in support of our Culinary and Food & Beverage teams. Core Responsibilities Consistently offer professional, friendly, and proactive guest service while supporting fellow associates Support and supervise the Stewarding team in all aspects of the department and ensure standards are followed Balance operational, administrative, and associate needs Assist Stewarding Manager during regularly scheduled departmental meetings Supervise and maintain the sanitation of kitchen equipment and other areas assigned Ensure all banquet event orders are reviewed and ensure proper set-ups are in place Prepare monthly reports on shortages in China, silverware, and equipment, and requisition replacements as required while following budget guidelines Work closely with the Stewarding Manager and other F&B leadership to anticipate guest needs Assist with ordering and controlling all inventory of cleaning compounds Ensure all equipment is in working order and report any items in need of repair Follow department policies, procedures, and service standards Maintain a clean and safe work environment Other duties as assigned Previous experience in a Stewarding department in a supervisory role Strong interpersonal and problem-solving abilities Computer literate in Microsoft Windows applications required Ability to work well under pressure in a fast-paced environment Ability to work cohesively as part of a team Ability to focus attention on guest needs, always remaining calm and courteous Meetings & Communication Ensures smooth communication with Culinary leadership. Attire, Language, and Behavior Is always neatly dressed and groomed wearing the proper uniform and non-slip shoes, and always behaves and speaks according to Hotel Swexan and Harwood International standards of excellence and image. Treats all associates - in public and in private - with respect and consideration, regardless of their position or tasks. Physical Demand The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Able to bend, stoop, reach, and lift up to 50 lbs. Able to stand for prolonged periods of time. Personal organization Product knowledge Productivity Quality Sense of urgency Work environment/safety This job operates in a restaurant setting. This role routinely uses standard kitchen equipment and may require the employee to be on their feet for an extended period. May require bending, lifting, and carrying heavy items (up to 50 lbs). Required Education & Experience High School diploma or equivalent Minimum of 1 year experience in a dishwashing or stewarding capacity Knowledge of safety and sanitation practices Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

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