Administrative Assistant Job at Palmetto Infusion in Eastman

Overview

Administrative Assistant position at Palmetto Infusion.

About Palmetto Infusion

Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service – always delivering a warm and attentive health care experience that boosts patients’ state-of-mind, improves their health, and quality of life. At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It's about being part of something bigger than yourself - a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience, and we believe it's what sets us apart from other employers. For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities.

About the Role

The Administrative Assistant supports the Revenue Cycle department through ordering and maintaining supplies, handling mail, and reception area responsibilities.

Schedule: Monday – Friday; 8:00 AM – 5:00 PM

Minimum Qualifications

Experience/Education:

• High School Diploma or Equivalent.
• Prior experience in a business office role.
• Proficient in Microsoft Office programs (Outlook, Word, Excel).
• Ability to cope with an ambiguous, changing environment while under pressure in a calm manner.
• Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team.

Essential Functions

• Manages the reception area to sign in guests and ensure valid access to the office space by employees.
• Assist with routing incoming mail, faxes, and interoffice communications.
• Manages office and building supplies for the department (all locations), including ordering and maintaining inventory.
• Answers and directs incoming calls appropriately and with courtesy.
• Supports department initiatives and projects, providing assistance as directed.
• Coordinates the use of conference rooms and assists with managing conflicting meetings.
• Scans necessary documents and assigns them to the appropriate patient’s medical record.
• Triage and submit requests related to building maintenance needs.
• Assist with event planning and coordination of employee recognition initiatives.

Benefits

• Competitive Compensation
• Comprehensive Medical Insurance
• Dental and Vision Insurance
• Company Life Insurance
• Voluntary Life and Disability Insurance
• Additional Voluntary Supplemental Plans
• Flexible Spending Account (Medical and Dependent Care)
• Health Savings Account
• 401K Retirement Plan
• Employee Assistance Program (EAP)
• Employee Discounts
• Ramsey SmartDollar Program
• Referral Program
• Tuition Assistance
• Paid Time Off
• 8 Paid Company Holidays

Patient Advocacy Statement

At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do, regardless of our roles within the organization. Each member of our team is dedicated to putting the needs and well-being of our patients first. We strive to ensure that every individual feels heard, supported, and empowered throughout their healthcare journey.

Physical Demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk, and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.

Other

All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination. We are an equal-opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative
• Industries: Hospitals and Health Care