Omni Hotels & Resorts is hiring: Accounting Coordinator in Hot Springs

Overview

Accounting Coordinator

Location: The Omni Homestead Resort & Spa, US-VA-Hot Springs

• Requisition ID: 2025-127158
• Number of Openings: 1
• Category: Accounting/Finance

About The Omni Homestead Resort & Spa

Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they\'ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead Resort & Spa\'s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Job Description

To ensure the accuracy of all A/R billing functions including but not limited to: Guest folios, banquet and catering functions and member billings to achieve the highest level of guest satisfaction and ensure internal compliance of Omni SOPs and processes.

Responsibilities

Essential Functions:

• Oversee daily handling and resolution of check out with balance accounts for all guest, group and banquet and catering functions
• Oversee and ensure that all billings are issued timely per the Omni SOP with supporting backup for all charges.
• Manage credit files and ensure proper credit procedures are followed.
• Audit to ensure the accuracy of all banquet charges and miscellaneous charges that are posted to master accounts.
• Audit city ledger edit for correct information, proper billing address and phone number, complete backup, and correct city ledger number to run statements on a daily basis.
• Ensure weekly accounts receivable analysis is sent to corporate accounting.
• Forward group advance deposits received by accounting to reservations for posting.
• Handle all customer inquiries in a timely, efficient manner.
• Handle correspondence and communication to customers, corporate office, as well as our owners regarding billing matters.
• Ensure that all major accounts have received a follow-up call 10-20 days after the bills have been mailed.
• Attend all pre-conference meetings for special billing instructions and ensure accuracy of billing.
• Maintain open communication with all departments.
• Manage neat and organized billing files

Hotel Specific Essential Functions:

• Act as back up to Member and Group Billing staff
• Create PZ accounts for Guests of Members, PM accounts for definite catering functions
• Construct Group Bills and send to Conference services and clients
• Submit Credit Card authorizations on MyCheck portal
• Post check deposits and ensure proper deposit is received in advance of arrival
• Assist and Manage Group billing activities
• Other duties as assigned
• Tools and Equipment: Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, facsimile machine

• Delphi
• Opera
• Resort Suite

• Working Environment: Interior of hotel, in normal office conditions.

Qualifications

Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the OFCCP\'s Pay Transparency Nondiscrimination policy statement. If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.