The University of New Mexico
Student Consultant I
The University of New Mexico, Albuquerque, New Mexico, United States, 87101
Requisition ID
req34131
Working Title
Student Consultant I
Pay
$14.00 Hourly
Campus
Main - Albuquerque, NM
Department
IT Academic Technologies (321A)
Employment Type
Student Employment
Student Type
Status
Non-Exempt
Background Check Required
No
For Best Consideration Date
8/14/2025
Position Summary
**WE ARE ACCEPTING APPLICATIONS FOR THIS POSITION FROMALL STUDENTS REGARDLESS OF WORK STUDY AWARD** Academic Technologies is seeking responsible,self-motivated students that demonstrate leadership, aptitude, and initiativeto provide assistance and training on a wide variety of technology inclassrooms across campus to students, faculty, and staff. Successful candidateswill demonstrate excellent customer service skills and an interest intechnology support, customer service, and teaching. This position providessupport for walk in requests, over the phone requests, and requests fromwithin the UNM Service Now system. Must possess the ability to work independently, organizetime efficiently, and communicate professionally with faculty, staff, andstudents. Applicants should be able to take the initiative to solve problems ontheir own as well as request help as needed. Applicants may be asked toparticipate in projects, which may include technology testing, maintenance,or deployment of new classroom environments. Duties andresponsibilities include: Provides technical support and trainingfor technology in classrooms and computer pods. Routine maintenance and testing ofclassroom technology. Provide immediate responseto requests from both walk ins and phone calls. Troubleshooting software and hardwareissues including resolving and triaging issues in the help system. Proficient in basic clerical skills andwilling to use work time to learn and expand one’s knowledge. May be expected to performadministrative tasks. Minimum Qualifications
Preferred Qualifications
Minimum Qualifications: Enrolled in a degree seeking program at UNM, atleast half-time (6 hours) at UNM for fall and spring semesters. Preferred Qualifications: Experiencein customer service. Abilityto work in a team environment. Experienceinstructing customers and working with faculty. Experiencesupporting and troubleshooting computers or AV systems. Experience working in an IT ticketing system. Application Instructions
Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site,
pleasevisit UNMJobs
to submit an application. **APPLICATIONS MUST INCLUDE A RESUME & COVER LETTER**
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisionswithout regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or anyother protected class.
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req34131
Working Title
Student Consultant I
Pay
$14.00 Hourly
Campus
Main - Albuquerque, NM
Department
IT Academic Technologies (321A)
Employment Type
Student Employment
Student Type
Status
Non-Exempt
Background Check Required
No
For Best Consideration Date
8/14/2025
Position Summary
**WE ARE ACCEPTING APPLICATIONS FOR THIS POSITION FROMALL STUDENTS REGARDLESS OF WORK STUDY AWARD** Academic Technologies is seeking responsible,self-motivated students that demonstrate leadership, aptitude, and initiativeto provide assistance and training on a wide variety of technology inclassrooms across campus to students, faculty, and staff. Successful candidateswill demonstrate excellent customer service skills and an interest intechnology support, customer service, and teaching. This position providessupport for walk in requests, over the phone requests, and requests fromwithin the UNM Service Now system. Must possess the ability to work independently, organizetime efficiently, and communicate professionally with faculty, staff, andstudents. Applicants should be able to take the initiative to solve problems ontheir own as well as request help as needed. Applicants may be asked toparticipate in projects, which may include technology testing, maintenance,or deployment of new classroom environments. Duties andresponsibilities include: Provides technical support and trainingfor technology in classrooms and computer pods. Routine maintenance and testing ofclassroom technology. Provide immediate responseto requests from both walk ins and phone calls. Troubleshooting software and hardwareissues including resolving and triaging issues in the help system. Proficient in basic clerical skills andwilling to use work time to learn and expand one’s knowledge. May be expected to performadministrative tasks. Minimum Qualifications
Preferred Qualifications
Minimum Qualifications: Enrolled in a degree seeking program at UNM, atleast half-time (6 hours) at UNM for fall and spring semesters. Preferred Qualifications: Experiencein customer service. Abilityto work in a team environment. Experienceinstructing customers and working with faculty. Experiencesupporting and troubleshooting computers or AV systems. Experience working in an IT ticketing system. Application Instructions
Only applications submitted throughthe official UNMJobs site will be accepted. If you are viewing this jobadvertisement on a 3rd party site,
pleasevisit UNMJobs
to submit an application. **APPLICATIONS MUST INCLUDE A RESUME & COVER LETTER**
The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisionswithout regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or anyother protected class.
#J-18808-Ljbffr