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Worth Search

Customer Success Manager

Worth Search, New York, New York, us, 10261

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This range is provided by Worth Search. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $100,000.00/yr - $160,000.00/yr

Additional compensation types Annual Bonus and Commission

Worth Search

has partnered with a

fast-growing SaaS platform

in the healthcare industry to hire a

Customer Success Manager .

Company Highlights

Mission-driven : Transforming care delivery and access to preventive healthcare through technology

Series B funded : $42M total raised,

profitable

for more than half the time since launch

Global team : 150 employees across 20 states and 8 countries, with

2+ year average tenure

High-growth environment : Rapid scaling with strong customer adoption

Title : Customer Success Manager / Account Manager

Scope : Manage

25–30 enterprise accounts

totaling

$2–5M ARR

Drive

QBRs ,

renewals ,

upsells , and

post–Go-Live success

Collaborate with

8 CSMs

and

4 Implementation Specialists

Compensation :

$100K–$160K

(base + bonus), plus

equity and benefits - flexible

Location :

Hybrid, flexible schedule

(NYC office near Times Square – no set in-office days)

Reason for opening :

Team growth

due to company expansion

Report directly to the

Director of Customer Success

(8+ years with the company)

Partner closely with

senior leaders

across Product, Engineering, and Customer Success

Product Overview

SaaS platform

offering

EHR, scheduling, telehealth, and patient engagement tools

Designed for

virtual-first healthcare providers : therapists, nutritionists, MSK specialists, and more

Mission-focused

on better care delivery and provider efficiency

Requirements

3–5 years

in

B2B SaaS Customer Success

or

Account Management

2+ years

in

digital health

(EHR/EMR platforms, virtual care, or health tech) with knowledge of

HIPAA

and

healthcare workflows

Interested candidates can apply directly or reach out to discuss the opportunity.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Customer Service and Consulting

Industries

Software Development and Hospitals and Health Care

Benefits

Medical insurance

Vision insurance

401(k)

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