M.C. Dean, Inc. is hiring: UPS Technician 3 - Phoenix, AZ in Phoenix

Overview

M.C. Dean, Inc. is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for mission-critical facilities, secure environments, and global enterprises. Our capabilities include electrical, electronic security, telecommunications, life safety, automation and controls, audio visual, and IT systems. M.C. Dean is headquartered in Tysons, Virginia, and employs professionals who engineer and deploy automated, secure, and resilient power and technology systems.

Why join M.C. Dean? Our people are inspired by engineering and innovation that enhance customer outcomes and change the world for the better. We are driven by our core values of agility, expertise, and trust.

Critical Power Group maintains, services, and troubleshoots UPS systems, batteries, and other critical infrastructure equipment. Technicians are factory trained on major UPS manufacturers and perform preventive maintenance, equipment testing, and emergency service calls at high-profile government, institutional, and commercial facilities. The group also provides engineering and technical support to customers and other divisions of M.C. Dean.

Responsibilities

• Daily travel with independent work structure
• Emergency call availability 24/7 unless on PTO or Off Call
• Maintain safeguard for company issued equipment, tools, and instruments
• Installation and repair of static switch and PDU systems
• Perform required preventative maintenance on equipment under contract as scheduled
• Customer contact and interface
• Communicate availability status to corporate office
• Communicate availability status to Team Lead or manager
• Protect company proprietary information, manuals, and records
• Use electronic and electrical test equipment as necessary
• Coordinate and manage on-site subcontractors hired by M.C. Dean as necessary
• Maintain company or personal vehicle in safe and operational condition; maintain insurance as required by company
• Ensure work is performed to M.C. Dean standards
• Complete all paperwork (Field Service Reports, Time Sheets, Expense Reports) timely and accurately
• Provide technical support to customers upon request
• Maintain technical documentation for study and/or review
• Attend product-specific training as deemed necessary
• Cross-train others as needed

Other Duties

• Inspect static swath systems associated with power backup systems and related controls; perform inspections, maintenance checks, failure analysis, and repairs
• Certify by signature that systems and components adhere to quality standards
• Review and verify system drawings and specifications; determine maintenance and inspection requirements; resolve discrepancies
• Provide technical assistance and expertise to owners and engineers; perform inspections and training as needed
• Advise site personnel on maintenance practices and document findings
• Maintain operational instruments (Digital Multimeter, Micro Ohm-meter, Insulation Test Equipment, Battery Test Equipment)
• On-call availability 24/7; may require overnight travel at company expense
• Performs other duties as assigned

Supervisory Controls

• Work is performed under general supervision of Regional Managers and Team Leads
• Role includes autonomy within policies and schedules; completed work reviewed for policy adherence and overall effectiveness
• The primary purpose is inspection and certification of power electronics and their key components to improve reliability, availability, and quality of power

Qualifications

• AA/BS degree in Electrical and/or Electronics from an accredited college or university, or equivalent field/military training
• 5+ years of experience with UPS systems, batteries, test equipment, and related electrical apparatus (switchgear, panels, breakers, disconnects, ATSs, generators)
• Proficiency in reading and interpreting schematic diagrams
• Strong working knowledge of NEC, maintenance practices, and quality control procedures
• Ability to diagnose malfunctions and apply testing/inspection techniques
• Proficiency with laptop and software tools; strong written and oral communication skills
• Willingness to complete manufacturer maintenance courses as needed
• Proficient in Microsoft Office products

Benefits

• A competitive salary
• Medical, dental, vision, life, and disability insurance
• Paid time off
• Tuit ion reimbursement
• 401k Retirement Plan
• Military Reserve pay offset
• Paid maternity leave

Abilities

• Ability to lift, carry, and move objects weighing up to 50 pounds regularly; follow safety protocols
• Relocate a 12-foot stepladder without assistance
• Work at heights up to 60 feet; climb and balance on scaffolds, lifts, ladders
• Physical tasks such as walking, climbing, lifting, squatting, kneeling, and reaching
• Good vision and hearing; ability to communicate in English
• Ability to identify problems and apply general reasoning to solve them
• Ability to see details at close range
• Reasonable stamina for repetitive physical tasks

Note: This posting reflects a typical job description and does not guarantee employment or imply eligibility for any particular role.