Onyx CenterSource
Product Manager – 3rd Party Integrations
Onyx CenterSource, Dallas, Texas, United States, 75215
Overview
Onyx CenterSource is the leading global provider of B2B payments and business intelligence solutions to the hospitality industry. Our global team of experts collaborates to solve clients’ business challenges, enabling stronger relationships by streamlining commission payments and reducing friction in the process. This helps hotels pay agencies faster and enables agencies to receive supplier revenue more quickly and easily, increasing their bookings with Onyx clients. We value diverse backgrounds and offer opportunities for continual development in a fast-paced, global environment with a positive community impact. Onyx offers a variety of benefits to support a competitive total compensation package. You will work in an international and fast paced growing environment full of learning opportunities. Location
US — Preferably Dallas, or East Coast US Scope
Global Products Education
Bachelor or other equivalent relevant working experience. 4+ years of experience Optional: Master of Science Span of Control
Reports to: VP of Product Management Oversight: this role could have up to 5 direct reports Roles/Product Leadership & Strategy
Define and own the product vision and roadmap for integrations and data exchange capabilities. Develop integration strategies that support business growth, scalability, and customer requirements, especially with respect to Onyx’s technology modernization efforts. Collaborate with internal and external stakeholders to prioritize high-impact integration initiatives. Domain knowledge
Understanding of the hospitality industry’s technology ecosystem, guest and booking lifecycles, and operational workflows. Create API documentation, integration requirements, and payload specs in collaboration with engineers and partner developers. Technical & Analytical Execution
Read, interpret, and evaluate technical documentation such as API specs, data schemas, and transport protocols. Lead hands-on analysis of integration points, data flows, and transformation logic. Translate technical requirements into actionable product stories, use cases, and acceptance criteria for engineering teams. Cross-Functional Collaboration
Partner with relevant stakeholders on both business, partnership and technology. Work with customer-facing teams and relevant clients to gather feedback and ensure integration capabilities meet real-world needs. Coordinate with third-party providers and vendors to ensure interoperability and compliance with specs. Delivery & Continuous Improvement
Support validation and testing of integrations, ensuring data integrity, performance, and resilience. Identify and recommend opportunities for automation, standardization, and reusability in integration design. Qualifications
Minimum: Strong understanding of APIs, webhooks, data formats, and common integration patterns, experience with API management tools (like Postman, Swagger, MuleSoft). Strong technical acumen with the ability to understand and discuss APIs, data formats (JSON, XML), and backend systems. Hands-on experience with system integration projects, including mapping and modeling of data exchange between systems. Demonstrated ability to write detailed and technically accurate product documentation and development stories. Making decisions where relevant and being accountable for relevant outcomes. Seek guidance where needed. Preferred: Experience in the travel technology industry, particularly working with GDS (e.g., Sabre, Amadeus, Travelport), PMS (e.g., Opera), or CRS platforms. Familiarity with travel-specific data formats and messaging protocols (e.g., EDIFACT, NDC, OTA XML). Understanding of availability, booking, fare shopping, and reservation workflows in air, hotel, or multi-modal travel environments. Organizational Interlocks
Primarily partnerships, product and technology Physical Demands
Travel for this position is less than 10% This position can be managed in hybrid (preferred) or remote capacity. Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Onyx CenterSource is the leading global provider of B2B payments and business intelligence solutions to the hospitality industry. Our global team of experts collaborates to solve clients’ business challenges, enabling stronger relationships by streamlining commission payments and reducing friction in the process. This helps hotels pay agencies faster and enables agencies to receive supplier revenue more quickly and easily, increasing their bookings with Onyx clients. We value diverse backgrounds and offer opportunities for continual development in a fast-paced, global environment with a positive community impact. Onyx offers a variety of benefits to support a competitive total compensation package. You will work in an international and fast paced growing environment full of learning opportunities. Location
US — Preferably Dallas, or East Coast US Scope
Global Products Education
Bachelor or other equivalent relevant working experience. 4+ years of experience Optional: Master of Science Span of Control
Reports to: VP of Product Management Oversight: this role could have up to 5 direct reports Roles/Product Leadership & Strategy
Define and own the product vision and roadmap for integrations and data exchange capabilities. Develop integration strategies that support business growth, scalability, and customer requirements, especially with respect to Onyx’s technology modernization efforts. Collaborate with internal and external stakeholders to prioritize high-impact integration initiatives. Domain knowledge
Understanding of the hospitality industry’s technology ecosystem, guest and booking lifecycles, and operational workflows. Create API documentation, integration requirements, and payload specs in collaboration with engineers and partner developers. Technical & Analytical Execution
Read, interpret, and evaluate technical documentation such as API specs, data schemas, and transport protocols. Lead hands-on analysis of integration points, data flows, and transformation logic. Translate technical requirements into actionable product stories, use cases, and acceptance criteria for engineering teams. Cross-Functional Collaboration
Partner with relevant stakeholders on both business, partnership and technology. Work with customer-facing teams and relevant clients to gather feedback and ensure integration capabilities meet real-world needs. Coordinate with third-party providers and vendors to ensure interoperability and compliance with specs. Delivery & Continuous Improvement
Support validation and testing of integrations, ensuring data integrity, performance, and resilience. Identify and recommend opportunities for automation, standardization, and reusability in integration design. Qualifications
Minimum: Strong understanding of APIs, webhooks, data formats, and common integration patterns, experience with API management tools (like Postman, Swagger, MuleSoft). Strong technical acumen with the ability to understand and discuss APIs, data formats (JSON, XML), and backend systems. Hands-on experience with system integration projects, including mapping and modeling of data exchange between systems. Demonstrated ability to write detailed and technically accurate product documentation and development stories. Making decisions where relevant and being accountable for relevant outcomes. Seek guidance where needed. Preferred: Experience in the travel technology industry, particularly working with GDS (e.g., Sabre, Amadeus, Travelport), PMS (e.g., Opera), or CRS platforms. Familiarity with travel-specific data formats and messaging protocols (e.g., EDIFACT, NDC, OTA XML). Understanding of availability, booking, fare shopping, and reservation workflows in air, hotel, or multi-modal travel environments. Organizational Interlocks
Primarily partnerships, product and technology Physical Demands
Travel for this position is less than 10% This position can be managed in hybrid (preferred) or remote capacity. Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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