Office Assistant Job at American Plumbing Heating & Air in Oceanside
American Plumbing Heating & Air, Oceanside, CA, United States, 92058
Benefits include free uniforms, training and development, paid time off, and more.
SUMMARY
The ideal candidate has great customer and phone skills, is friendly, able to multitask, professional, and thinks quickly on their feet.
Responsibilities
Duties include but are not limited to:
Applicant should have a minimum of 3 years of verifiable previous call taking/office experience. Must have excellent working abilities with MS Word and Excel.
Answering phones, dispatching, scheduling, data entry, and other miscellaneous office duties.
Capable of working with very little supervision and must be self-motivated.
Strong communication and organization skills, with accuracy in recording, compiling, and efficiently organizing information.
Strong writing skills and a good attitude.
Identifying, investigating, and resolving customer issues in a timely and effective manner utilizing principles of good customer service.
Maintaining accounts receivable current and periodically calling customers for payment, sending late notices, etc.
Coordinating and communicating to facilitate efficient daily operations.
Communicating clearly and being comfortable calling clients to set up appointments.
Maintaining positive behaviors, approaches, attitudes, and commitments to interpersonal service in regards to customers, visitors, and coworkers.
Enjoying basic administrative tasks, such as filing and office organizing.
Documenting actions by completing forms, logs, and records.
Preparing and generating written reports upon request.
Understanding, interpreting, and applying general administrative and departmental policies and procedures.
Organizing and prioritizing work assignments.
Assisting in processing payroll documentation and timekeeping records.
Having basic computer skills, including email.
Ability to manage multiple tasks and prioritize effectively.
Being reliable and dependable with a consistent work history.
Being a team player and willing to learn, with training provided.
Other duties as assigned.
This is a part-time position, with pay based on experience, starting at $19.00 per hour, and the possibility of earning extra cash after hours and on weekends.
Office hours are 8am-5pm, Monday through Friday.