Related Company is hiring: Receptionist in New York

Responsibilities

Are you passionate about building strong connections with people and looking for more than just a job, something with purpose and impact? Join our team as a Receptionist to support daily operations at our affordable multifamily community in Chelsea, Manhattan. As the first point of contact for residents, prospects, vendors, and guests, you will create a welcoming front-desk experience, answer and route calls and provide administrative support to leasing and compliance activities.

ESSENTIAL JOB FUNCTIONS:

• Welcoming tenants and new applicants and guiding them through the application process.
• Distributing application materials, conducting interviews, and conducting background and credit checks.
• Managing leasing tasks such as lease signings, preparing financial statements and invoices, and performing other administrative duties as assigned.
• Organize applicant and resident files (paper and electronic) using property checklists; ensure documents are properly labeled, dated, and filed.
• Track deadlines for certifications, renewals, and notices; update logs and alert the team of upcoming items.
• Support audit preparation (MORs, LIHTC file reviews) by assembling file lists, pulling documents, and confirming file order.
• Assist with resident engagement activities (sign-ups, room set-up, refreshments, post-event clean-up).
• Order office supplies; maintain lobby, and work areas in ready condition.
• Available to work on-site, Monday-Friday 8:30AM - 5PM

WHY YOU'LL LOVE IT HERE

• Lots of paid time off (19+ days!) - we value your life outside of work.
• Customizable total rewards package - pick from our medical, vision and dental options, along with our life insurance and an Employee Assistance Program
• Financial wellness perks to set you up for success - such as 401(k), FSA & HSA, employer-paid life and AD&D insurance; paid leave & disability programs.
• Mental health resources, such as counseling, are available to our team members.
• Fertility benefits - such as surrogacy, adoption assistance and more!
• Paid time off to volunteer and we will match your charitable donations! We are a passionate team making real impact on the world!
• Grow with us - learning & training programs; tuition & certification reimbursement; internal advancement opportunities are available....and so much more!

COMPENSATION

• $21.63 - $28.85 / hour
• Annual Performance Bonus

This range is provided as a general guideline and reflects what we reasonably expect to pay for this role at the time of posting. Actual compensation may vary depending on a variety of factors, including the candidate's qualifications, geographical location, and the specific responsibilities of the role. In addition to salary, this position may be eligible for performance bonuses and a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

Final compensation offers will be determined following a thorough assessment of the candidate's background and the requirements of the position.

Qualifications

• 1+ year of front-desk, customer service, or administrative experience.
• Experience in multifamily or affordable housing experience a plus.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and comfort learning property systems.
• A proactive, problem-solving mindset with a passion for creating great living experiences.
• Strong customer service, verbal and written communication, and time-management skills.
• Demonstrated ability to maintain confidentiality and navigate sensitive issues professionally.
• Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching challenges with grit, resilience, and proactive problem-solving, while continuously engaging in learning and development to enhance performance; fosters collaboration and a resident-centered environment, ensuring empathy, respect, and cross-functional success in all interactions.

Overview

Related Affordable spearheads Related's initiatives to preserve and enhance the nation's affordable housing supply. With over 50 years of experience in affordable housing acquisitions and development, Related Affordable is renowned nationally for its financing, preservation, and rehabilitation innovation. Presently, Related Affordable manages one of the largest affordable housing portfolios in the United States. Our team is committed to the principle that everyone deserves a quality home, and we tirelessly strive to fulfill this mission in communities nationwide. Visit our website for more information: Related Affordable Housing.

We are proud to be an equal-opportunity employer committed to building an inclusive culture with competitive compensation aligned with experience and market standards.

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