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Dayton Freight Lines, Inc.

Dayton Freight Lines, Inc. is hiring: Lead Full-Time Dock Worker / Customer Serv

Dayton Freight Lines, Inc., Jackson, TN, United States, 38303

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Lead Full-Time Dock Worker / Customer Service Representative

Join to apply for the Lead Full-Time Dock Worker / Customer Service Representative role at Dayton Freight Lines, Inc.

Lead Full-Time Dock Worker / Customer Service Representative

2 weeks ago Be among the first 25 applicants

Join to apply for the Lead Full-Time Dock Worker / Customer Service Representative role at Dayton Freight Lines, Inc.

  • Professional, positive and people-centered work environment
  • Modern facilities
  • Paid holidays (8); paid vacation and personal days
  • 401(k) plan, Company Match

Overview

  • Stable and growing organization
  • Quick advancement
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Clean, late model equipment
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
  • Paid holidays (8); paid vacation and personal days
  • 401(k) plan, Company Match

Responsibilities

As a Lead Dock Worker/Customer Service Representative, you will load and unload freight in a productive, safe and claims-free manner, assisting Dayton Freight customers with a variety of inquires including freight pickup requests, manage rate quotes or freight charges and appointments or special requests

  • Complete pre and post trip inspections on all dock equipment
  • Properly document all freight control processes
  • Participate in Dayton Freight’s training and improvement programs
  • Be available for irregular work schedules, alternating work shifts and/or assignments
  • Adhere to the operational procedures and guidelines contained in the Dayton Freight Driver/Dockworker Manual
  • Dispatch P&D Drivers
  • Plan Outbound Dock setup
  • Manage W&R process
  • OS&D checks, reports, and inspections
  • Receive, control and enter incoming claims
  • Manage incoming customer/internal emails and mail
  • Manage and coordinate weekly claim payment reports with payables
  • Prepare bills of lading and delivery receipts
  • Maintain excellent communication with external and internal customers as well as interline companies
  • Ability to remain stationary for up to 90% of his/her shift
  • Ability to ascend to and descend from a forklift, as needed
  • Ability to perform essential functions of the role on a concrete floor that may become slippery when wet
  • Ability to perform essential functions of the role while exposed to varying outside temperatures

Qualifications

  • 18 years of age
  • Basic math skills
  • Fluent in English
  • Able to pass a drug screen

Benefits

  • Stable and growing organization
  • Quick advancement
  • Professional, positive and people-centered work environment
  • Modern facilities
  • Clean, late model equipment
  • Comprehensive benefits package: Health, Dental, Vision, AD&D, etc.
  • Paid holidays (8); paid vacation and personal days
  • 401(k) plan, Company Match

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

  • Industries

    Truck Transportation

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