Receptionist Job at Native American Rehabilitation Association of the Northwest,

Join the Native American Rehabilitation Association of the Northwest, Inc. (NARA) as a Receptionist.

The mission of NARA NW is to provide education, physical, mental health services, and substance abuse treatment that is culturally appropriate to American Indians, Alaska Natives, and anyone in need.

Position Overview
The Milieu Coordinator / Receptionist provides administrative support by greeting and directing clients, answering phones, and performing word processing and data entry as well as other duties as assigned.

Responsibilities:

• Provide client support as required.
• Answer multi-line phone system, direct calls, take messages.
• Schedule client appointments by maintaining schedules and calendars.
• Sort, screen, and distribute incoming mail and process outgoing mail.
• Facilitate client medication call, maintain all medication sheets, and document proper distribution of medications.
• Perform typing assignments, data entry and general office support as assigned.
• Coordinate the collection, filing, processing, maintenance, retrieval and distribution of medical records.
• Provides administrative support to other Totem Lodge-based programs.
• Covers front desk reception duties.
• Notify counselors of client’s progress or problems.
• Keep daily log of pertinent events.
• Prepare files and intake packets for incoming clients.
• Make appropriate referrals.
• Maintain facility in a clean, orderly fashion while on duty.
• Do regular sweeps of facility, poison checks, client checks, and ground checks.
• Follow orientation procedures for all new admissions or re-admissions.
• Orientate new clients to treatment– review client handbook with client
• Assist with new admissions such as preparing room assigned to and bed linens, preparing admission pack for clients (towels, bed linens and blankets, t-shirt and pants), personal belongings search and heat treatment, completing the personal possessions inventory list
• Attend staff meeting as assigned.
• Maintain client confidentiality in conformance with the program guidelines and federal law.
• Complete clinical documentation in client records, as needed.
• Ensure quality of programs in accordance with all program guidelines and NARA policies.
• Meet regularly with management team of Totem Lodge as needed.
• Complete Incident Report Forms and participate in incident reviews as needed.
• Other duties as assigned.

Work Environment:
NARA NW offers a supportive work environment where every team member is valued and respected.

Salary:
$20.00/hr - $24.00/hr

Location:
Bear Lodge - 3636 NE Broadway Portland, OR 97232

Schedule:
Mon-Fri 9-5p