NETSCOUT
Overview Data Quality Analyst at NETSCOUT. The Data Quality Analyst position sits in the Finance Shared Services organization within the Data Quality (DQ) team. DQ oversees the integrity of the Installed Base and Service Contract detail within Oracle, which tracks all products and contracts the company sells. DQ responsibilities also include the creation and maintenance of Customer and Vendor Master Data in Oracle and NetSuite. This role requires collaborating with multiple departments across the Supply Chain and other functions.
Responsibilities Create and support new and existing Vendors in Oracle and NetSuite
Create and support new and existing Customers in Oracle
Manage the integrity of Installed Base and Service Contract databases within Oracle, including some required manual updates
Collaborate with business partners to define requirements for customer installed base/contract updates ensuring compliance with operational models and internal policies
Partner with Product Management to manage product life cycle activity
Validate eligibility for license/product upgrade programs and complete unlock/transfers as required
Research and resolve product database inquiries from internal and external customers
Perform a variety of ad hoc root cause analysis activities including special projects and reports
Analyze operational processes for efficiency, improvement, scalability, and transition while coordinating with IT for system solutioning
Develop relationships across the organization, influence other teams and design collaborations to drive operational excellence
Design and perform regression testing for Oracle Installed Base IT updates
Participate in internal controls and annual audit with the external audit firms
Support the Finance organization to meet business requirements as needed including performing activities outside of Data Quality
Qualifications Bachelor’s degree: Business, Accounting, or Finance preferred
3 years of related experience in the technology industry preferred
Large ERP experience, Oracle preferred
Proficient in Microsoft Excel and Word
Excellent analytical, troubleshooting, and interpersonal skills
Strong communication and presentation skills and ability to work well within deadlines
Team player who can help other members of the team when needed
Inquisitive nature to explore variances and understand root causes
Self-starter who works effectively in a complex, changing environment and can adapt to change while focusing on key goals
Ability to work in a fast-paced environment and proactively anticipate and resolve potential issues
Flexible, organized, and able to manage competing priorities
Location Allen, TX or Westford, MA
Benefits Generous vacation package
Equity
Matching 401k plan
Tuition reimbursement
Attractive medical and dental coverage options
Domestic partner benefits
Health and Dependent Care spending accounts and Health Savings Account options
Life and Disability Benefits
Volunteer Time Off, Matching Charitable Gifts
NetScout Systems, Inc. is an EEO/Affirmative Action Employer.
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