[Hiring] Business Analyst @Docplanner Job at Docplanner in Germany

Overview

Oct 06, 2025 - Docplanner is hiring a remote Business Analyst. Location: Poland, Spain.

Company Description: Docplanner Group connects 24 million patients with 280k doctors across 13 countries through brands like ZnanyLekarz, Doctoralia, MioDottore, DoktorTakvimi, and jameda. We operate marketplaces, SaaS and AI tools to help doctors, clinics and hospitals work more efficiently so they can focus on patient care.

Why Join Us? Real impact, large scale with agility, growth potential, and an active investors backing.

Role summary

We are migrating our global operations to Salesforce as our core CRM. About 1,000 users are live today, with ~700 more to onboard. We’re rolling out market by market and business line by business line. We’re hiring a Business Analyst to turn business needs into clear, testable requirements and keep sprints supplied with Definition-of-Ready work. You’ll map processes, define data and non-functional requirements, partner with Product, Architecture, Admins, and Engineering, and lead UAT with stakeholders and the Center of Excellence to deliver consistently as the rollout scales. This role is Remote or Hybrid in Spain or Poland.

What you’ll do

• Requirement collection and alignment: Own requirements from intake to Definition of Ready; produce user stories with acceptance criteria and non-functional requirements (performance, security, scale).
• Continuously work with stakeholders to improve quality of requests by fulfilling the Definition of Ready with high standards.
• Partner with architects and engineering to align on solution design.
• Support Product Management on requirements discovery with stakeholders.
• Support reporting and analytics needs (fields, definitions, dashboards) with RevOps/BI.
• Governance: Define data models and taxonomies, prepare data mapping, and support migration and cutover planning.
• Prepare and run UAT with business users; track defects to acceptance; contribute to release notes.
• Contribute to Business and Technical refinement meetings and prioritisation sessions.
• Drive continuous improvement: templates, standards, and cross-team ways of working.

Qualifications

Must-have

• 3 to 5+ years as a Business Analyst in a Salesforce environment.
• Strong requirements engineering (stories, acceptance criteria), process mapping, and stakeholder facilitation (GTM experience ideal).
• Solid data literacy (object/field design, mappings, basic SQL/Sheets).
• Experience coordinating UAT and working across product, engineering, or operations teams.
• Comfortable with Jira/Confluence (or similar) and diagramming tools (Miro/Figma).
• Excellent written and spoken English.

Nice-to-have

• Salesforce certifications (BA, Admin, App Builder) or hands-on exposure to Sales/CS processes.
• Extensive experience with Jira and deep knowledge of integrations and QA practices, release processes, or analytics tools.
• Experience with integrations (e.g., CTI systems, scheduling, email tools).

Additional Information

What to Expect from Our Hiring Process We value transparency and efficiency. The process typically includes SHL assessment, interviews with Talent Acquisition Partner, Hiring Manager, Team, and references/offer stage. Note: SHL assessment checks numerical reasoning skills and takes about 20 minutes.

1) Intro Chat A call with our Talent Acquisition Partner to explore mutual fit.

2) Hiring Manager Interview A deeper discussion with the Salesforce Product Manager to assess experience and motivation.

3) Team Interview Discussion with the CRM leadership and team members.

4) References & Offer

Why You’ll Love It Here

• Global Benefits – Healthcare, wellness support, time off, ESOP after 6 months.
• Local Perks – Location-based benefits such as meal vouchers, transport allowances, or extended parental leave.
• Career Growth – Opportunities to learn and grow across the organization.
• A Truly Global Team – Work with diverse colleagues worldwide.
• Flexibility – Remote work and flexible hours; office hubs available in multiple cities.

Note: We are not able to sponsor visas for this position. You must have legal right to work in your country of residence or the role location.

What We Believe In

Focus on results, owner mindset, simplicity, respectful honesty, and continuous learning. See Glassdoor for employee perspectives. We are committed to an inclusive workplace and welcome applicants from all backgrounds.