Price Auto Group is hiring: RECEPTIONIST in Newark

Overview

Newark ToyotaWorld is now hiring a full-time Collision Center Receptionist. Monday - Friday 8am-5pm.

Position Summary: The Collision Center Receptionist is responsible for assisting the collision staff and management in the general operation of the collision center. Primary responsibility is answering telephones and greeting collision customers.

Reports to

Collision Center Manager

Responsibilities

• Answer collision center telephones in a prompt, friendly and courteous manner
• Greet customers and demonstrate empathy and a sense of urgency for resolving their repair needs
• Work with Collision Center management to develop and achieve challenging individual goals for improving administrative tasks and customer contact
• Perform secretarial duties and clerical support
• Collect and receipt funds for repair orders
• Flag body shop hours
• Notify insurance companies in the event of a re-inspection
• Contact customers for follow up purposes
• Perform filing, typing and data entry as necessary
• Maintain a safe driving record; may be called on to assist in vehicle delivery or pickup
• Attend periodic production and safety meetings
• Follow all company policies and safety instructions
• Actively participate in Toyota career training to include online learning as well as instructor-led training to enhance job skills

Working with Others

• Promotes a productive working relationship with others
• Actively listens to concerns and takes action to respond to others’ needs
• Speaks clearly, concisely, and effectively
• Fosters open communication
• Assists all Collision Center employees as necessary

Abilities

• Ability to perform overlapping tasks or jobs
• Ability to adapt to changing procedures and processes
• Ability to maintain composure in stressful situations

Requirements

• High School diploma or equivalent preferred
• Valid Driver's License
• Ability to pass a pre-employment background check and drug screening
• Minimum of one year experience in a reception or administrative role
• Ability to use a computer and multi-line phone
• Excellent written and communication skills
• Top-notch organizational skills

Physical Requirements

• Ability to move about the Collision Center
• Ability to sit for an extended period of time

Why Choose Price?

• Work/Life Balance
• Excellent Benefits Package including Medical, Dental, Vision, FSA, HSA
• Company Paid Short Term Disability
• Company Paid Life Insurance
• 401(k)
• Personal Time Off
• Associate Discount Program
• Discounts on parts, service, and vehicle purchases for you and your immediate family
• Associate Referral Program
• Company Team Building Events
• FUN GIVEAWAYS