Medical Secretary Job at Hospital for Special Surgery in New York

Overview

How you move is why we’re here. Now more than ever. Get back to what you need and love to do. The possibilities are endless. Now more than ever, our guiding principles are helping us in our search for exceptional talent – candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let’s talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment.

Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.

Position & Compensation

Emp Status: Regular Full time

Work Shift: [not specified in the text]

Compensation Range: The base pay scale for this position is $34.74 - $35.91. In addition, this position will be eligible for additional benefits consistent with the role. The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation. The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.

What you will be doing

Job Description – Competencies/skills:

• Experience with Epic Medical Records System (required); strong computer skills required as well
• Superior written and oral communication skills
• Exceptional customer service skills
• Ability to follow through with tasks to completion
• Strong organizational and problem-solving skills
• Ability to multitask in a fast-paced environment
• Ability to effectively and accurately follow directions or instructions
• Ability to work collaboratively as part of a team; offers to help coworkers when needed
• Detail-oriented
• Ability to escalate issues appropriately
• Consistently displays a positive attitude towards one’s work and work environment
• Experience with surgical scheduling (preferred)
• Knowledge of healthcare and health insurance (required)
• Familiarity with medical terminology and general office protocol (required)
• Typing 45-60 words per minute and strong organizational strengths (required)
• Proficiency in Microsoft Word, Excel, and PowerPoint

Qualifications & Education

Education – Required: High School Diploma or equivalent. Associates Degree preferred.

Education – Preferred: Bachelors

Licensure – Required: None

Certifications – Licensure/ Certifications – Preferred: None specified

Experience – Requirements

Minimum years of experience: 0 healthcare/medical secretary experience (required); 2 years preferred

Skills – Required

• Excellent verbal and written communication skills
• Strong customer service orientation
• Ability to follow through with tasks to completion
• Strong organizational and problem-solving skills
• Ability to multitask in a fast-paced environment
• Ability to follow directions or instructions accurately
• Team collaboration and willingness to help coworkers
• Detail-oriented
• Ability to escalate issues appropriately
• Positive attitude towards work and environment
• Strong computer skills; typing proficiency (45-60 wpm)
• Proficiency with Epic and familiarity with medical terminology; knowledge of healthcare and health insurance

Work Environment

Sitting with opportunities to move about the department and traverse the hospital campus. Located in a comfortable indoor area. OSHA Category 3 hazards; tasks involve no exposure to blood or infectious materials as a condition of employment.

Behavioral & Leadership Competencies

Team Members: Performance Mindset; Communication; Collaboration; Empowerment; Engagement; Adherence to HSS Policies.

Position Competencies

Patient Service & Communication Skills; Scheduling & Coordination; Billing/Chart Documentation; Technical & Systems Proficiency; Office Workflow and Operational Efficiency; Lead responsibilities during Office Manager coverage; Accountability.

Non-Discrimination Policy

Hospital for Special Surgery is committed to providing high quality care and services without regard to age, race, color, creed, ethnicity, religion, national origin, culture, language, disability, socioeconomic status, veteran or military status, marital status, sex, sexual orientation, gender identity or expression, or any other basis prohibited by federal, state, or local law or by accreditation standards.