Student Services Specialist Sr (American Indian) Job at Maricopa Community Colle

Job Information

Title: Student Services Specialist Sr (American Indian)

Job ID: 321907

Location: Mesa Community College

Full/Part Time: Full Time

Regular/Temporary: Regular

Hiring Salary Range: $20.61 - $26.80/hourly, DOE

Grade: 111

Work Schedule: Monday - Friday, 8am - 5pm; some evenings and weekends may be required. Summer Hours: Monday - Thursday, 7am-6pm

Work Calendar: 12 Months

Maricopa Summary: The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision—creating excellence in education for a better world. We focus on people—not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. We don’t just support our community—we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year.

Campus Statement: Mesa Community College (MCC), which is celebrating its 60th anniversary during 2025, offers a range of degree and certificate programs across its two campuses and additional locations. MCC serves more than 25,500 students annually and supports Indigenous students as part of its mission. Learn more at mesacc.edu.

Benefits: MCCCD provides a competitive benefits program including medical/dental/vision, paid time off, holidays, life insurance, ASRS pension, retirement plans, tuition reimbursement, professional development, and flexible schedules. See the full benefits and related programs listed below.

Benefits (highlights)

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off: Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company-paid Life Insurance, AD&D, Short-Term Disability; option to purchase supplemental coverage
• Arizona ASRS Pension with employer contributions
• Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

Job Summary: The Student Services Specialist Sr serves to promote the academic success, retention, and overall well-being of Native American students by providing responsive support services, advocacy, and resource navigation. This role is integral to the mission of the American Indian Institute, fostering a supportive environment that respects and uplift Indigenous identities, traditions, and educational goals. Under general supervision, the Support Specialist works collaboratively with internal departments, tribal communities, and external partners to support Native American students throughout their educational journey. Responsibilities include academic advising support, outreach and recruitment, event coordination, student tracking and data reporting, and assistance with financial aid and scholarship resources. The position requires cultural competence, sensitivity to tribal sovereignty, ability to initiate and respond to change, and an understanding of the barriers Indigenous students may face in higher education. The Support Specialist acts as a liaison between the college and Native communities, helping to ensure equitable access to programs and services. The position also supports data collection, progress tracking, event planning, and reporting to ensure program effectiveness and alignment with institutional goals.

Essential Functions

• 40% Academic Advisement, Retention & Student Support: Provides 1:1 culturally responsive academic advising and success support for American Indian/Alaskan Native (AI/AN) students related to admissions, onboarding, retention, registration procedures, student success and FAFSA/Tribal scholarship processes. Provides educational assistance and guidance on Guided Pathways, goal setting, degree/certificate options, transfer pathways, course selection, registration, and satisfactory academic progress using campus systems (SIS/PeopleSoft, FMS, 25 Live, CANVAS, Office Suite, AdvisorTrac, Adobe Acrobat). Monitors progress and coordinates with faculty and tribal organizations; follows up on retention responsibilities via the EARS Referral System.
• 30% Tribal Relations, Program Coordination and Management: Serves as a liaison with American Indian Tribal Nations and affiliated organizations; coordinates programs and reports to track department strategies; manages grant programs and annual events; provides holistic advising and referrals across departments.
• 20% Recruitment and Outreach: Develops relationships with tribes and Indigenous communities; conducts information sessions, campus visits, and travel to college/career fairs.
• 10% Other Duties: Serves on hiring committees; supports budget discussions and event planning; provides trainings; interprets MCC policies; may supervise student workers; other duties as assigned.

Minimum Qualifications

Associate's Degree from a regionally accredited institution and two years of student services or college teaching experience or related experience; OR an equivalent combination of degree and direct experience sufficient to perform essential duties.

Desired Qualifications

• Master's Degree in Education, Counseling, Academic Advising, American Indian Studies, Anthropology, Sociology, or related field.
• Two or more years in college/university advising or teaching, or working with Native American communities.
• Experience applying advising theories and competencies; knowledge of student development and policies; experience using SIS/PeopleSoft and related advising tools; experience with Native American students or diverse populations; ability to work independently and collaboratively.

Special Working Conditions

On-site position with no remote option; variable schedule August–mid May (8 hours/day) and May–July (10 hours/day); some evenings and weekends; prolonged sitting and computer use; travel may be required; MCCD does not sponsor work visas.

How to Apply

Applicants should submit a resume demonstrating how minimum and desired qualifications are met. Additional materials will not be accepted after posting closes. Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide:

• How prior experience, knowledge, and education meet the minimum and desired qualifications.
• Indicate Full-Time or Part-Time employment with hours.
• Provide employment history with month/year and job details.
• Three professional references.

Applying options: MCCCD internal applicants use HCM Self Service; external applicants apply at https://www.maricopa.edu/about/careers. For technical issues contact MCC Human Resources.

Posting Close Date: Apply on or before October 27, 2025.

EEO, Title IX, & Clery Act: MCCCD prohibits discrimination in employment or education on protected bases; references to Title IX and Clery Act compliance are provided in policy and reporting links.

How to Apply Link: See posting on the MCC jobs site.