Program Manager, Community Healing

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: Operating Programs that pilot new ideas and address local challenges; Conducting original research to evaluate what works—and what doesn’t; and Providing expert assistance and policy guidance to reformers across the country and beyond Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide. The Center for Justice Innovation (the Center) works with communities and justice systems to advance equity, increase safety, and help individuals and communities thrive. Since 2011, the Brownsville Community Justice Center (BCJC), an operating project of the Center, has worked to address systemic inequality, enhance public safety, and create opportunities for residents to lead in building a safer, more equitable community. The Neighborhood Safety Collective (NSC) builds on BCJC’s decade of community-driven work, serving as a platform for residents, government partners, and community stakeholders to co-design and implement initiatives that improve safety, foster economic opportunity, and reduce reliance on the justice system. BCJC is seeking a Program Manager of Community Healing. Reporting to the Project Director, the Program Manager is a senior leadership role responsible for overseeing the BCJCs' social work team and advancing high-quality, trauma-informed, and justice-centered case management practices. Working in close collaboration with the Community Initiatives team, this position ensures that youth and community participants receive holistic, supportive services that foster personal growth, stability, and long-term success. Responsibilities include but are not limited to : Leadership and Supervision: Supervise and support a team of social workers, case managers, mentors and social work interns by facilitating regular individual supervisions, goal setting, performance evaluations, and case conferencing; Social Work Practice Management: Oversee all aspects of case management service delivery, including intake, needs assessment, goal planning, crisis intervention, referrals, and follow-up; Program Integration and Cross-Team Collaboration: Collaborate with the Manager of Community Initiatives and program coordinators to ensure seamless integration of supportive services into youth and community programs; Thought Leadership and Innovation: Provide strategic direction to enhance the role of social work at the Justice Center through a lens of racial equity, anti-oppression, affirming liberation and community-centered care; Data, Reporting, and Compliance: Oversee the collection, analysis, and interpretation of participant outcomes and service utilization data for all social work-related activities and court advocacy for youth court-mandated to the Justice Center; Partnership Development: Build and maintain referral relationships with external service providers in mental health, housing, education, and workforce development; Organizational Strategy and Culture: Serve as a member of the management team, contributing to Justice Center-wide planning, staff development, and internal culture initiatives Qualifications : LMSW and a minimum 5-7 years of professional experience in community-based individual support settings required, LCSW preferred; At least 2 years in a supervisory or leadership capacity required; SIFI certified or eligible; Strong knowledge of trauma-informed care, youth development, harm reduction, and anti-oppressive practice; Demonstrated ability to lead a team, provide clinical supervision, and manage administrative responsibilities; Experience working in community-based, court-involved, or justice-impacted settings strongly preferred; Excellent interpersonal, organizational, and communication skills; Familiarity with data management systems and documentation standards for social services; and Bilingual (especially Spanish) is a plus but not required Position Type : Full-time position based at a community justice site and requires regular on-site presence to supervise staff and support participants. The role includes some evening and weekend responsibilities for community meetings, participant crises, or events. Position Location : Brownsville, New York. Compensation : The compensation range for this position is $70,000 - $84,000 and is commensurate with experience. Benefits : The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law.

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