Sallie Mae
Overview
When you join Sallie Mae, you become a champion for all students. We’re on a mission to power confidence as students begin their journey and to help them plan their higher education, successfully finish, and prepare for life after school. We’re looking for people who are excited to drive transformation, break barriers, and create better experiences for students—and for each other. This is a place where diverse backgrounds, beliefs, and perspectives matter, and you’re empowered to bring your authentic self to work. Our benefits support the whole you, including physical and mental well-being, financial and professional growth, opportunities for education and career advancement, family support, and more. We’re obsessed with impact and making a real difference: relationships come first, we ask why not when tackling challenges, and we continuously learn new skills. This role contributes to those efforts by enabling effective endpoint management and user experiences across the organization. What You'll Contribute
Role: Windows and MacOS Endpoint Engineer II. You will join our IT team and be responsible for managing and maintaining endpoint devices, ensuring optimal performance, security, and compliance with organizational standards. The ideal candidate understands both Windows and MacOS environments and management tools and can troubleshoot and resolve complex technical issues. What You'll Do
Design, develop, and manage MECM, Intune, and Jamf Pro solutions for application distribution, configuration management, asset management, OS deployment, and other endpoint lifecycle capabilities, following the least privilege security model. Develop and deploy endpoint configurations and policies using MECM, Jamf Pro, and Intune. Monitor and optimize endpoint performance, troubleshoot hardware, software, and network issues, and collaborate with cross-functional teams for seamless integration with other IT systems. Design and implement new modern endpoint and application deployment processes to enable rapid user onboarding. Provide technical support and training to end-user support teams to effectively support end user devices. Stay up-to-date with industry trends and technologies and recommend improvements to enhance endpoint management processes. The information above describes the general nature and level of work performed by employees in this role and is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications. What You Have (Minimum)
Experience in information technology with leadership in designing and implementing MECM, Intune, and Jamf Pro solutions for application distribution, configuration management, asset management, and other endpoint lifecycle capabilities following the least privilege security model. Scripting experience focused on automating management of Windows endpoints and user data migration to new computers. Experience designing, testing, and implementing configuration, compliance, and conditional access policies with Entra. Experience designing, testing, and implementing Active Directory and/or Entra group policies. Experience designing, testing, and implementing Virtual Desktop solutions. Familiarity with endpoint security best practices, including antivirus, encryption, and patch management. Excellent verbal and written communication skills for executives, business stakeholders, and IT teams. Strong attention to detail and ability to manage multiple priorities. High adaptability to rapid changes in IT technology. Preferred Education, Skills, and Experience
Bachelor's degree in computer science, engineering, or a related field. 3 years of experience in an IT endpoint engineering role. Experience architecting and engineering deployment workflows using JAMF and Microsoft Autopilot. Proficiency in scripting languages such as PowerShell, Bash, or Python for automation tasks. Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Jamf Certified Tech, or similar are a plus. Equal Opportunity and Accommodations
The Americans with Disabilities Act (ADA) prohibits discrimination by employers against qualified individuals with disabilities who can perform the essential functions of a job with or without reasonable accommodation. Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007. Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. For more information about EEO rights, pay transparency and notices, please review Sallie Mae's policies linked on the company site. Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest.
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When you join Sallie Mae, you become a champion for all students. We’re on a mission to power confidence as students begin their journey and to help them plan their higher education, successfully finish, and prepare for life after school. We’re looking for people who are excited to drive transformation, break barriers, and create better experiences for students—and for each other. This is a place where diverse backgrounds, beliefs, and perspectives matter, and you’re empowered to bring your authentic self to work. Our benefits support the whole you, including physical and mental well-being, financial and professional growth, opportunities for education and career advancement, family support, and more. We’re obsessed with impact and making a real difference: relationships come first, we ask why not when tackling challenges, and we continuously learn new skills. This role contributes to those efforts by enabling effective endpoint management and user experiences across the organization. What You'll Contribute
Role: Windows and MacOS Endpoint Engineer II. You will join our IT team and be responsible for managing and maintaining endpoint devices, ensuring optimal performance, security, and compliance with organizational standards. The ideal candidate understands both Windows and MacOS environments and management tools and can troubleshoot and resolve complex technical issues. What You'll Do
Design, develop, and manage MECM, Intune, and Jamf Pro solutions for application distribution, configuration management, asset management, OS deployment, and other endpoint lifecycle capabilities, following the least privilege security model. Develop and deploy endpoint configurations and policies using MECM, Jamf Pro, and Intune. Monitor and optimize endpoint performance, troubleshoot hardware, software, and network issues, and collaborate with cross-functional teams for seamless integration with other IT systems. Design and implement new modern endpoint and application deployment processes to enable rapid user onboarding. Provide technical support and training to end-user support teams to effectively support end user devices. Stay up-to-date with industry trends and technologies and recommend improvements to enhance endpoint management processes. The information above describes the general nature and level of work performed by employees in this role and is not intended to be a comprehensive inventory of all duties, responsibilities, and qualifications. What You Have (Minimum)
Experience in information technology with leadership in designing and implementing MECM, Intune, and Jamf Pro solutions for application distribution, configuration management, asset management, and other endpoint lifecycle capabilities following the least privilege security model. Scripting experience focused on automating management of Windows endpoints and user data migration to new computers. Experience designing, testing, and implementing configuration, compliance, and conditional access policies with Entra. Experience designing, testing, and implementing Active Directory and/or Entra group policies. Experience designing, testing, and implementing Virtual Desktop solutions. Familiarity with endpoint security best practices, including antivirus, encryption, and patch management. Excellent verbal and written communication skills for executives, business stakeholders, and IT teams. Strong attention to detail and ability to manage multiple priorities. High adaptability to rapid changes in IT technology. Preferred Education, Skills, and Experience
Bachelor's degree in computer science, engineering, or a related field. 3 years of experience in an IT endpoint engineering role. Experience architecting and engineering deployment workflows using JAMF and Microsoft Autopilot. Proficiency in scripting languages such as PowerShell, Bash, or Python for automation tasks. Relevant certifications such as Microsoft Certified: Modern Desktop Administrator Associate, Jamf Certified Tech, or similar are a plus. Equal Opportunity and Accommodations
The Americans with Disabilities Act (ADA) prohibits discrimination by employers against qualified individuals with disabilities who can perform the essential functions of a job with or without reasonable accommodation. Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an accommodation please call (855) 756-2007. Sallie Mae is proud to be an equal opportunity (EEO) employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law. For more information about EEO rights, pay transparency and notices, please review Sallie Mae's policies linked on the company site. Not the right fit? Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest.
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