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Spire Hospitality

Director of Housekeeping

Spire Hospitality, Orange, California, United States, 92613

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Just four miles from Disneyland, we offer firework views and easy access to the Anaheim Resort Transportation (ART) shuttle to the parks. Angel Stadium, the Anaheim Convention Center, Honda Center, and Chapman University are all within 10 minutes. Enjoy our restaurants, outdoor pool, and a warm DoubleTree Chocolate Chip Cookie on arrival. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. We offer a comprehensive full-time benefits package consisting of medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, and wonderful hotel discounts. This role is dedicated to delivering exceptional Guest Services as part of our Housekeeping TEAM, ensuring the hotel's appearance and cleanliness. As the Executive Housekeeper, your primary responsibility is to guarantee guest satisfaction by creating an inviting and comfortable atmosphere that makes guests feel at home from the moment they enter their room. Essential Job Functions: Deliver best-in-class service to our guests and team members with engagement and thoughtfulness Promptly address guest concerns and requests to ensure their satisfaction Assist with reviewing and sharing guest comments and scorecard results with team members to celebrate achievements Leads and manages all housekeeping operations, conducts meetings, assigns cleaning tasks, implements inspections for rooms and public areas, and ensures compliance with company policies and service standards Support the training of new team members while fostering strong, collaborative relationships within the Housekeeping department Oversee inventories of amenities, chemicals, and supplies, ensuring timely reordering to maintain seamless operations Physical Demands: Ability to grasp, lift, carry, or otherwise move materials weighing up to 100lbs Ability to work much of the shift standing/moving throughout the building, bending, stooping, and reaching Compensation: $90,000/Annual Qualifications: Education: High school diploma or its equivalent Experience: 4 years experience in hotel housekeeping management or related professional area preferred Confident utilizing MS outlook, Word, and Excel Previous experience with hotel PMS systems a plus. OSHA certification or equivalent knowledge of OSHA regulations We are an equal opportunity employer and welcome applications from diverse candidates.

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