Aimbridge Hospitality
Holiday Inn Express Walnut Creek - Front Desk Agent
Aimbridge Hospitality, Walnut Creek, California, United States, 94598
Holiday Inn Express Walnut Creek - Front Desk Agent
Join to apply for the
Holiday Inn Express Walnut Creek - Front Desk Agent
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Aimbridge Hospitality Holiday Inn Express Walnut Creek - Front Desk Agent
Join to apply for the
Holiday Inn Express Walnut Creek - Front Desk Agent
role at
Aimbridge Hospitality Get AI-powered advice on this job and more exclusive features. Aimbridge Hospitality provided pay range
This range is provided by Aimbridge Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$18.00/hr - $18.00/hr Join Our Team as a Front Desk Agent!
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
Key Skills/Responsibilities
Customer Service Excellence:Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction. Communication:Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members. Problem-Solving:Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns. Multitasking Ability:Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs. Financial Skills:Work with and understand financial information, performing basic arithmetic functions as needed.
Education & Experience
High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Property Information
Conveniently located just off of I-680, the Holiday Inn Express Walnut Creek hotel welcomes visitors to the beautiful East Bay area. The hotel's location near San Francisco provides easy access to city businesses and attractions, and it lets guests experience the charming beauty that surrounds our hotel's facility. In Walnut Creek, California, guests are able to stay close to businesses like CVS, Kaiser Permanente and John Muir Hospital. In addition to its proximity to major companies, our hotel also features free high-speed, wireless Internet access, free parking and an on-site business center, which has copy, fax and Internet services. While guests are at the hotel, we want to ensure their stay is as enjoyable as possible. Each morning, we serve the complimentary, Hot Express Start Breakfast Bar, which features our signature cinnamon rolls and Smart Roast coffee. By offering a well-equipped fitness center, outdoor pool and triple-sheeted bedding, we strive to make every stay as relaxing as possible! Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Hospitality Referrals increase your chances of interviewing at Aimbridge Hospitality by 2x Get notified about new Front Desk Representative jobs in
Walnut Creek, CA . Pleasant Hill, CA $17.00-$21.00 1 week ago General Virtual Assistant – PH (affiliate job post)
Front Desk Receptionist / Office Admin Position
San Francisco, CA $23.00-$25.00 2 weeks ago General Virtual Assistant – India (affiliate job post)
San Francisco, CA $31.55-$33.50 2 months ago Walnut Creek, CA $34,320.00-$90,000.00 1 day ago Front Desk Representative - Yerba Buena (San Francisco)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Join to apply for the
Holiday Inn Express Walnut Creek - Front Desk Agent
role at
Aimbridge Hospitality Holiday Inn Express Walnut Creek - Front Desk Agent
Join to apply for the
Holiday Inn Express Walnut Creek - Front Desk Agent
role at
Aimbridge Hospitality Get AI-powered advice on this job and more exclusive features. Aimbridge Hospitality provided pay range
This range is provided by Aimbridge Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$18.00/hr - $18.00/hr Join Our Team as a Front Desk Agent!
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
Key Skills/Responsibilities
Customer Service Excellence:Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction. Communication:Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members. Problem-Solving:Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns. Multitasking Ability:Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs. Financial Skills:Work with and understand financial information, performing basic arithmetic functions as needed.
Education & Experience
High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
Property Information
Conveniently located just off of I-680, the Holiday Inn Express Walnut Creek hotel welcomes visitors to the beautiful East Bay area. The hotel's location near San Francisco provides easy access to city businesses and attractions, and it lets guests experience the charming beauty that surrounds our hotel's facility. In Walnut Creek, California, guests are able to stay close to businesses like CVS, Kaiser Permanente and John Muir Hospital. In addition to its proximity to major companies, our hotel also features free high-speed, wireless Internet access, free parking and an on-site business center, which has copy, fax and Internet services. While guests are at the hotel, we want to ensure their stay is as enjoyable as possible. Each morning, we serve the complimentary, Hot Express Start Breakfast Bar, which features our signature cinnamon rolls and Smart Roast coffee. By offering a well-equipped fitness center, outdoor pool and triple-sheeted bedding, we strive to make every stay as relaxing as possible! Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Management and Manufacturing Industries Hospitality Referrals increase your chances of interviewing at Aimbridge Hospitality by 2x Get notified about new Front Desk Representative jobs in
Walnut Creek, CA . Pleasant Hill, CA $17.00-$21.00 1 week ago General Virtual Assistant – PH (affiliate job post)
Front Desk Receptionist / Office Admin Position
San Francisco, CA $23.00-$25.00 2 weeks ago General Virtual Assistant – India (affiliate job post)
San Francisco, CA $31.55-$33.50 2 months ago Walnut Creek, CA $34,320.00-$90,000.00 1 day ago Front Desk Representative - Yerba Buena (San Francisco)
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr