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Mitchell Martin Inc.

Business Process Analyst

Mitchell Martin Inc., King of Prussia, Pennsylvania, United States

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Get AI-powered advice on this job and more exclusive features. This range is provided by Mitchell Martin Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range

$56.35/hr - $80.50/hr Title:

Business Process Analyst

Location : King of Prussia, PA

Employment Type : Contract

Compensation

Pay Range:$56.35-$80.50/Hrs

Description

Define and redefine business processes related to customer journeys and call centers.

Capture business requirements and identify testing scenarios.

Coordinate with technology architects for solution definition.

Work with cross-functional teams including customer operations and IT professionals.

Facilitate architecture and design of cross-platform integrations.

Engage in process improvements for integrated systems.

Key Responsibilities

Define business processes impacting customer journeys.

Capture and document business requirements.

Coordinate solutions with technology architects.

Facilitate design of cross-platform integrations.

Coordinate with project managers and IT partners.

Qualifications

Preferred local or regional presence; remote possible with travel required at key stages.

Experience in a hybrid waterfall/agile environment.

Ability to manage multiple projects simultaneously.

Strong communication skills across various formats.

Organizational skills to lead discussions and initiatives.

Core Technologies

CRM | ERP | Digital Platforms | Business Intelligence | Collaboration Tools

Contact Information

Tony Gabriel,tony.gabriel@itmmi.com

Benefits

Learn more about our benefits offerings here https://www.mitchellmartin.com/careers/benefits-perks

EEO Statement

Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement

Seniority level

Seniority level Entry level Employment type

Employment type Other Job function

Job function Management and Manufacturing Industries Retail Office Equipment Referrals increase your chances of interviewing at Mitchell Martin Inc. by 2x Sign in to set job alerts for “Business Process Analyst” roles.

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