Oracle
Data Center Technician for Eastbay/Pleasanton, CA
Oracle, Pleasanton, California, United States, 94566
Data Center Technician for Eastbay/Pleasanton, CA
We are seeking a Data Center Technician to join our team in Eastbay/Pleasanton, CA. Hardware installation and decommission of enterprise servers and cabling infrastructure. Troubleshooting and repair of data center hardware and networking infrastructure. Rack and stack of data center equipment, including servers, networking devices, monitoring systems, and other equipment. Rack installation, including putting racks in place, cabling, powering up, and handing off servers to internal provisioning teams. Monitoring of DC environments using monitoring tools. Monitoring and responding to tickets in a ticketing environment used by multiple internal Oracle Cloud service owners and teams. Documentation of activities and creation/modification of SOPs. Decommission life cycle of data center hardware. Inventory process, ordering replacement parts, and returning failed parts as required. Structured cabling, labeling, and troubleshooting of fiber/copper/telecom cables. System power supplies and cabling installation, troubleshooting, and repair. Responsibilities
Show professionalism in daily data center routine activities for a shift in a 24/7/365 working environment. Be flexible to work multiple shift schedules. Be punctual in arriving for shifts on time and provide proper handover reports after shift to the next team member(s). Receive/ship data center equipment as needed. Install, remove, troubleshoot hardware in data centers racks without disturbing other hardware and critical infrastructure on site. Maintain asset inventory and update internal application as needed. Be accessible via cell phone and willing to work on onsite emergency as needed. Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies. Act within Service Level Agreements (SLA) on the tickets assigned to you in your space. Requirements
Knowledge of server/storage/network hardware. Excellent time management skills. Diligent with excellent organizational skills. Be a great teammate. Strong curiosity about learning new DC concepts. Conscientious and trustworthy. Process-oriented. Must be able to lift 75 lbs. Strong presentation and written communication skills. Required Skills
5+ years working in an IT environment. Troubleshooting experience on servers, networking devices, and IT equipment. Inventory management experience, including ordering, receiving, and shipping server parts. Ability to prioritize work based on business needs and urgency. Ability to communicate and write effectively in both verbal and written communication mediums. Experience taking on-call shifts and ability to respond to critical events as needed. Experience advancing issues to Sr. onsite staff and management as needed. IT Hardware Concepts knowledge, including RAID, SAN, X86 Architecture, Linux/Unix, Boot Process, GRUB/LILO, File Systems, Network Device configuration, and Directory Structure. Preferred Qualifications
6-year or 10-year of relevant work experience. 5+ Years of Data Center Experience. Linux administration knowledge/Ability to run Linux commands. Data center networking knowledge. Experience in Data Center Infrastructure projects. 5 year+ experience in Structured Cabling Copper/Fiber and testing of cables. 5 year+ experience in Cooling and Electrical systems concepts inside the data center. Experience in repairing and working on Sun servers is nice to have but not required. Employment for all candidates is contingent upon passing a background check. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans’ status, or any other characteristic protected by law.
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We are seeking a Data Center Technician to join our team in Eastbay/Pleasanton, CA. Hardware installation and decommission of enterprise servers and cabling infrastructure. Troubleshooting and repair of data center hardware and networking infrastructure. Rack and stack of data center equipment, including servers, networking devices, monitoring systems, and other equipment. Rack installation, including putting racks in place, cabling, powering up, and handing off servers to internal provisioning teams. Monitoring of DC environments using monitoring tools. Monitoring and responding to tickets in a ticketing environment used by multiple internal Oracle Cloud service owners and teams. Documentation of activities and creation/modification of SOPs. Decommission life cycle of data center hardware. Inventory process, ordering replacement parts, and returning failed parts as required. Structured cabling, labeling, and troubleshooting of fiber/copper/telecom cables. System power supplies and cabling installation, troubleshooting, and repair. Responsibilities
Show professionalism in daily data center routine activities for a shift in a 24/7/365 working environment. Be flexible to work multiple shift schedules. Be punctual in arriving for shifts on time and provide proper handover reports after shift to the next team member(s). Receive/ship data center equipment as needed. Install, remove, troubleshoot hardware in data centers racks without disturbing other hardware and critical infrastructure on site. Maintain asset inventory and update internal application as needed. Be accessible via cell phone and willing to work on onsite emergency as needed. Participate and complete training that aligns with corporate objectives to bridge skill gaps and learn new relevant technologies. Act within Service Level Agreements (SLA) on the tickets assigned to you in your space. Requirements
Knowledge of server/storage/network hardware. Excellent time management skills. Diligent with excellent organizational skills. Be a great teammate. Strong curiosity about learning new DC concepts. Conscientious and trustworthy. Process-oriented. Must be able to lift 75 lbs. Strong presentation and written communication skills. Required Skills
5+ years working in an IT environment. Troubleshooting experience on servers, networking devices, and IT equipment. Inventory management experience, including ordering, receiving, and shipping server parts. Ability to prioritize work based on business needs and urgency. Ability to communicate and write effectively in both verbal and written communication mediums. Experience taking on-call shifts and ability to respond to critical events as needed. Experience advancing issues to Sr. onsite staff and management as needed. IT Hardware Concepts knowledge, including RAID, SAN, X86 Architecture, Linux/Unix, Boot Process, GRUB/LILO, File Systems, Network Device configuration, and Directory Structure. Preferred Qualifications
6-year or 10-year of relevant work experience. 5+ Years of Data Center Experience. Linux administration knowledge/Ability to run Linux commands. Data center networking knowledge. Experience in Data Center Infrastructure projects. 5 year+ experience in Structured Cabling Copper/Fiber and testing of cables. 5 year+ experience in Cooling and Electrical systems concepts inside the data center. Experience in repairing and working on Sun servers is nice to have but not required. Employment for all candidates is contingent upon passing a background check. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, and protected veterans’ status, or any other characteristic protected by law.
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