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Scrum Master Senior Analyst - EviCore - Remote (Finance)
We're looking for an experienced Scrum Master to join our Claims Systems Operations team. This role is key to fostering a collaborative, high-performing environment that delivers valuable claims system solutions. You'll champion Agile values, facilitate team ceremonies, and remove obstacles to ensure successful product delivery.
What you'll do to make a difference:
Agile Facilitation & Execution
Lead PI Planning prep and execution, including PI objectives and ART risk identification.
Facilitate iteration events: Backlog Refinement, Planning, Syncs, Reviews, Retrospectives.
Align with Product Owners and stakeholders on goals and priorities.
Team & Workflow Optimization
Use Kanban boards and metrics to identify bottlenecks and improve delivery quality.
Build psychologically safe, high-performing Agile teams with shared definitions of done.
Drive cross-team collaboration to enhance ART performance and strategic alignment.
Essential Qualities
Coach : Guides teams in Agile practices (SAFe, Kanban, Flow).
Transparent : Promotes visibility and accountability.
Servant Leader : Prioritizes team needs and organizational alignment.
Mentor : Encourages growth and continuous learning.
Empathetic : Supports team perspectives.
Conflict Navigator : Helps resolve interpersonal challenges and decision-making.
What you need to be successful:
High School Diploma or GED required.
3+ years as a Scrum Master or Team Coach.
Health insurance experience preferred.
Preferred certifications: SSM, CSM, PSM, CSP, PSM II.
Familiarity with Agile frameworks (Kanban, XP).
Proficient in Agile techniques: User Stories, TDD, CI/CD, Pair Programming, Automated Testing.
Strong communication and mentoring skills.
Hands-on experience with Azure DevOps, Jira, Confluence, SharePoint, Mural.
Ability to manage dashboards and plans in ADO and Jira.
We offer a range of benefits, including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k) with company match, company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
About Evernorth Health Services
Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support.
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