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Authenticx

Solutions Engineer

Authenticx, Indianapolis, Indiana, us, 46262

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What You’ll Do

Lead technical discovery to understand customer pain points and align Authenticx’s platform capabilities with their needs.

Deliver compelling demonstrations and presentations showcasing Authenticx’s value proposition, ROI, and integration capabilities.

Collaborate with Sales & Product teams to develop customer-centric solutions that address industry-specific challenges.

Scope and define technical integrations, ensuring seamless implementation of Authenticx within customer environments.

Support onboarding and post-sales success, ensuring customers maximize the value of Authenticx’s platform.

Stay ahead of industry trends and maintain expertise in healthcare software, APIs, integration platforms, and competitive intelligence.

Contribute to the product roadmap by translating customer feedback into actionable insights for the Product Innovation team.

Qualifications

5+ years of experience as a Solutions Engineer, Sales Engineer, or in a similar technical pre-sales role in a B2B SaaS environment.

Bachelor’s degree in Computer Science, Engineering, or a related technical field (advanced technical degrees are a plus).

Strong technical acumen with experience in software integrations, APIs, and complex ecosystems.

Ability to configure software and build connected demos using JSON, XML, and public APIs.

Exceptional communication and presentation skills, with the ability to engage both technical and non-technical stakeholders.

Proven ability to solve complex problems creatively and translate business challenges into effective technical solutions.

Experience working in healthcare technology is a plus, with knowledge of industry-specific integrations and regulatory requirements.

Who You Are

Mission-Driven – Passionate about transforming customer experiences in healthcare through technology.

Technically Proficient – Comfortable working with APIs, integration platforms, and configuring solutions to fit client needs.

Creative Problem-Solver – Skilled at listening to customer challenges and designing innovative solutions that drive impact.

Exceptional Communicator – Able to convey complex technical concepts to diverse audiences.

Collaborative & Independent – Thrives in a fast-paced, cross-functional environment, balancing teamwork with autonomy.

Additional Information

For local candidates, this may be a hybrid position consisting of mostly remote/virtual working with some on-site (Indianapolis north side) activities approximately 2x per week or as needed.

For non-local candidates, this will be a virtual/remote position with the potential for occasional travel to our Indianapolis office approximately 1-2x per year depending on location and the needs of the business.

Candidates must reside in the USA and be authorized to legally work in the USA without requiring employment visa sponsorship, now or in the future.

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