The Salvation Army USA Western Territory
Lead Case Manager/ Housing Navigator
The Salvation Army USA Western Territory, Denver, Colorado, United States, 80285
Description
Job Title:
Lead Case Manager/ Housing Navigator
FLSA Status : Full Time - exempt Reports to:
Program Manager
Schedule:
Variety Rate of Pay : $61,068.80 per year
Closing Date
:
8/26/2025
Benefits : Standard; Full-Time, Exempt employees are eligible for but not limited to the following:
Health, vision, dental, life as well as voluntary life and disability insurance
Sick leave benefit - 1 day per month, 12 sick days per year (accrual and availability begins at hire)
Vacation benefit - 20 vacation days per year, accrued at the rate of .0769 hours for each hour worked (accrual begins at hire but may not be used until the completion of six months of employment)
One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
Pension Plan (after one year of continuous service)
Voluntary Tax-Deferred Annuity Plan (403(b)plan)
Function:
The Lead Case Manager provides leadership to the housing focused support services team in Denver Metro Social Services. The lead case manager provides supervision of all case managers and resource case managers in the Denver Metro area. This includes providing oversight for assessments, individual housing plans, and housing first program design for participants to successfully become rehoused in the broader community.
Duties and Responsibilities:
Oversee all case managers, resource navigators, and interns
Assess and develop a best practice re-integration program and case management plan for participants
Develop employment training assistance for participants
Network with and connect appropriate community resources/service
Oversee Services and Staff
Implement and oversee services that effectively transition individuals experiencing housing displacement to greater self-sufficiency
Manage a limited caseload of complex cases
Establish standardized assessments and housing plans for each person
Keep up-to-date documentation and records of all participants in the program
Produce timely data reports, including outcome measures and quarterly reports for city contracts
Monitor and track financials
Develop a Housing Focused Program
Assess need and potential impact of a comprehensive re-integration program for single men experiencing housing displacement
Assist in establishing a basic data analysis of program effectiveness and impact relative to outcome objectives and measures
Develop outreach and recruitment strategy to engage individuals experiencing housing displacement
Housing First Employment Training Assistance
Establish diverse employment training opportunities for program participants to reduce barriers to housing
Secure external career assessment and guidance services
Promote community partnerships for permanent employment for participants
Network with Community Resources and Partners
Initiate networking relationships with community resources and service providers
Encourage coordinated access/connection/linkage for participants with community resources
Participate in community meetings and collaborations
Promote community and for-profit involvement
Special Projects
Offer leadership to special projects assigned by Denver Metro Social Services Director
Must have a valid Colorado driver's license and be able to travel to multiple sites on a given day
Knowledge, Skills and Abilities Required:
Commitment to the mission of The Salvation Army
Strong communication and people skills.
Demonstrated history of providing professional, effective case management services
Competent in providing a positive, solution-focused approach to working with troubled program participants
Able to conceptualize, teach and model case management skills, including motivational interviewing and trauma informed care.
Experience providing supervision to staff.
Desire to serve others by building on their strengths
Competent in working independently within clear parameters in a team environment
Must be minimally 21 years of age and possessing a valid in-state Driver's License
Qualification and Education Requirements:
Master's in social work (M.S.W.) with at least 2 years, postgraduate, professional social service experience (L.C.S.W. preferred), preferred; or master's degree in social services field preferred. Currently credentialed to provide supervision to M.S.W. candidates according to the State of Colorado, preferred. A Bachelor's degree in a mental health field with at least 3 years case management experience working with individuals with chronic/acute health, mental health needs will be considered. Track record in working with people requiring critical case management experience. 1 year experience working with unhoused populations required. Experience with addiction recovery populations is preferred.
The Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Physical Requirements:
Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or continuous basis. Ability to grasp, push, pull, and reach overhead. Ability to operate telephone. Ability to lift to 25 pounds. Ability to access and produce information from the computer. Ability to understand written information. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship. Qualifications Education
Masters of Social Work (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the
Know Your Rights
notice from the Department of Labor.
#J-18808-Ljbffr
Job Title:
Lead Case Manager/ Housing Navigator
FLSA Status : Full Time - exempt Reports to:
Program Manager
Schedule:
Variety Rate of Pay : $61,068.80 per year
Closing Date
:
8/26/2025
Benefits : Standard; Full-Time, Exempt employees are eligible for but not limited to the following:
Health, vision, dental, life as well as voluntary life and disability insurance
Sick leave benefit - 1 day per month, 12 sick days per year (accrual and availability begins at hire)
Vacation benefit - 20 vacation days per year, accrued at the rate of .0769 hours for each hour worked (accrual begins at hire but may not be used until the completion of six months of employment)
One floating day off for use (accrued immediately, and again annually, but may not be used until the completion of the initial three-month introductory period of employment)
Pension Plan (after one year of continuous service)
Voluntary Tax-Deferred Annuity Plan (403(b)plan)
Function:
The Lead Case Manager provides leadership to the housing focused support services team in Denver Metro Social Services. The lead case manager provides supervision of all case managers and resource case managers in the Denver Metro area. This includes providing oversight for assessments, individual housing plans, and housing first program design for participants to successfully become rehoused in the broader community.
Duties and Responsibilities:
Oversee all case managers, resource navigators, and interns
Assess and develop a best practice re-integration program and case management plan for participants
Develop employment training assistance for participants
Network with and connect appropriate community resources/service
Oversee Services and Staff
Implement and oversee services that effectively transition individuals experiencing housing displacement to greater self-sufficiency
Manage a limited caseload of complex cases
Establish standardized assessments and housing plans for each person
Keep up-to-date documentation and records of all participants in the program
Produce timely data reports, including outcome measures and quarterly reports for city contracts
Monitor and track financials
Develop a Housing Focused Program
Assess need and potential impact of a comprehensive re-integration program for single men experiencing housing displacement
Assist in establishing a basic data analysis of program effectiveness and impact relative to outcome objectives and measures
Develop outreach and recruitment strategy to engage individuals experiencing housing displacement
Housing First Employment Training Assistance
Establish diverse employment training opportunities for program participants to reduce barriers to housing
Secure external career assessment and guidance services
Promote community partnerships for permanent employment for participants
Network with Community Resources and Partners
Initiate networking relationships with community resources and service providers
Encourage coordinated access/connection/linkage for participants with community resources
Participate in community meetings and collaborations
Promote community and for-profit involvement
Special Projects
Offer leadership to special projects assigned by Denver Metro Social Services Director
Must have a valid Colorado driver's license and be able to travel to multiple sites on a given day
Knowledge, Skills and Abilities Required:
Commitment to the mission of The Salvation Army
Strong communication and people skills.
Demonstrated history of providing professional, effective case management services
Competent in providing a positive, solution-focused approach to working with troubled program participants
Able to conceptualize, teach and model case management skills, including motivational interviewing and trauma informed care.
Experience providing supervision to staff.
Desire to serve others by building on their strengths
Competent in working independently within clear parameters in a team environment
Must be minimally 21 years of age and possessing a valid in-state Driver's License
Qualification and Education Requirements:
Master's in social work (M.S.W.) with at least 2 years, postgraduate, professional social service experience (L.C.S.W. preferred), preferred; or master's degree in social services field preferred. Currently credentialed to provide supervision to M.S.W. candidates according to the State of Colorado, preferred. A Bachelor's degree in a mental health field with at least 3 years case management experience working with individuals with chronic/acute health, mental health needs will be considered. Track record in working with people requiring critical case management experience. 1 year experience working with unhoused populations required. Experience with addiction recovery populations is preferred.
The Salvation Army Mission Statement:
The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Physical Requirements:
Ability to walk, stand, bend, squat, climb, kneel and twist on an intermittent or continuous basis. Ability to grasp, push, pull, and reach overhead. Ability to operate telephone. Ability to lift to 25 pounds. Ability to access and produce information from the computer. Ability to understand written information. Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A request to modify or adjust these requirements may be made to your supervisor and HR. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and presents no undue hardship. Qualifications Education
Masters of Social Work (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the
Know Your Rights
notice from the Department of Labor.
#J-18808-Ljbffr