Guardian Pharmacy
Overview
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Account Receivable Supervisor
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Guardian Pharmacy . Saliba’s Extended Care Pharmacy, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Phoenix, Arizona. Location: Saliba's Pharmacy - 925 E Covey Lane, Phoenix, AZ 85024 Details Schedule: Mon - Wed, 9:00 am - 5:30 pm Salary: $60,000 - $65,000 Location: Saliba's Pharmacy - 925 E Covey Lane, Phoenix, AZ 85024 Responsibilities The A/R Supervisor will be responsible for overseeing the daily operations of the A/R team, ensuring accurate posting, timely collections, and excellent customer service. Supports all finance and collection functions with a focus on driving cash flow, reducing aging, and achieving pharmacy targets. Responsible for the integrity of all payment batch applications, resolution of escalated billing issues and maintaining strong relationships with residents, responsible parties and facility staff. Manage all A/R and collections functions to ensure timely posting, accurate processing and a high level of customer service. Supervise team members, including hiring, training, evaluating, scheduling, coaching, disciplining, etc. Lead team in development, documentation and ongoing updates of operations training manuals and departmental policies and procedures. Assist in month-end close processes, including statement preparation, reconciliations and reporting. Analyze operational and financial reports for variances and recommend correction actions as needed. Collaborate with cross-functional teams to resolve billing issues and improve processes. Serve as subject matter expert on all department operating systems, including QS/1, DocuTrack, and banking software. Ensure bank reconciliations and payment batch postings are completed accurately and in a timely manner. Cross-train and have a thorough working knowledge of all department functions to assist/support clearing bottlenecks in workflow and ensuring the most efficient processes are followed. Assist in answering phones and providing customer service. Provide customer account audits and support the team when needed. Lead by example in all areas of role and upholding non-negotiable attributes: attitude, dependability, commitment, productivity, efficiency and adherence to policies and procedures. Other essential functions and duties may be assigned as needed. Education And/or Certifications High School Diploma or GED required, Associate or Bachelor’s degree in accounting, Finance or related field preferred Pharmacy trainee license preferred Skills And Qualifications 3+ years of related A/R or billing experience in healthcare or pharmacy (advanced degree may substitute for experience) Supervisory experience required Proficiency in pharmacy management systems, billing platforms and Microsoft Excel Ability to work independently, meet deadlines and manage multiple priorities in a fast-paced environment Excellent attention to detail, accuracy and problem-solving skills Quality minded; motivated to seek out errors and inquire when something appears inaccurate Work Environment Ability to work flexible hours The Guardian Difference Our clients require pharmacy services that aren’t “cookie cutter.” Guardian pharmacies are locally operated and empowered to tailor their services to meet client needs. Guardian provides corporate support offices in Atlanta, GA, to support locations. We encourage innovative thinking and diverse viewpoints to stay competitive in today’s evolving healthcare environment. Guardian is committed to fostering a diverse and inclusive workforce. Join us to discover what your best work truly looks like.
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Account Receivable Supervisor
role at
Guardian Pharmacy . Saliba’s Extended Care Pharmacy, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Phoenix, Arizona. Location: Saliba's Pharmacy - 925 E Covey Lane, Phoenix, AZ 85024 Details Schedule: Mon - Wed, 9:00 am - 5:30 pm Salary: $60,000 - $65,000 Location: Saliba's Pharmacy - 925 E Covey Lane, Phoenix, AZ 85024 Responsibilities The A/R Supervisor will be responsible for overseeing the daily operations of the A/R team, ensuring accurate posting, timely collections, and excellent customer service. Supports all finance and collection functions with a focus on driving cash flow, reducing aging, and achieving pharmacy targets. Responsible for the integrity of all payment batch applications, resolution of escalated billing issues and maintaining strong relationships with residents, responsible parties and facility staff. Manage all A/R and collections functions to ensure timely posting, accurate processing and a high level of customer service. Supervise team members, including hiring, training, evaluating, scheduling, coaching, disciplining, etc. Lead team in development, documentation and ongoing updates of operations training manuals and departmental policies and procedures. Assist in month-end close processes, including statement preparation, reconciliations and reporting. Analyze operational and financial reports for variances and recommend correction actions as needed. Collaborate with cross-functional teams to resolve billing issues and improve processes. Serve as subject matter expert on all department operating systems, including QS/1, DocuTrack, and banking software. Ensure bank reconciliations and payment batch postings are completed accurately and in a timely manner. Cross-train and have a thorough working knowledge of all department functions to assist/support clearing bottlenecks in workflow and ensuring the most efficient processes are followed. Assist in answering phones and providing customer service. Provide customer account audits and support the team when needed. Lead by example in all areas of role and upholding non-negotiable attributes: attitude, dependability, commitment, productivity, efficiency and adherence to policies and procedures. Other essential functions and duties may be assigned as needed. Education And/or Certifications High School Diploma or GED required, Associate or Bachelor’s degree in accounting, Finance or related field preferred Pharmacy trainee license preferred Skills And Qualifications 3+ years of related A/R or billing experience in healthcare or pharmacy (advanced degree may substitute for experience) Supervisory experience required Proficiency in pharmacy management systems, billing platforms and Microsoft Excel Ability to work independently, meet deadlines and manage multiple priorities in a fast-paced environment Excellent attention to detail, accuracy and problem-solving skills Quality minded; motivated to seek out errors and inquire when something appears inaccurate Work Environment Ability to work flexible hours The Guardian Difference Our clients require pharmacy services that aren’t “cookie cutter.” Guardian pharmacies are locally operated and empowered to tailor their services to meet client needs. Guardian provides corporate support offices in Atlanta, GA, to support locations. We encourage innovative thinking and diverse viewpoints to stay competitive in today’s evolving healthcare environment. Guardian is committed to fostering a diverse and inclusive workforce. Join us to discover what your best work truly looks like.
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