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Hayden AI

Staff Solutions Engineer

Hayden AI, New York, New York, us, 10261

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Location

Remote Employment Type

Full time Location Type

Remote Department

Research & Development; Technical Program Management Compensation

San Francisco — $193K – $227K; Offers Equity; Offers Bonus New York — $193K – $227K; Offers Equity; Offers Bonus We determine fair compensation for each position by considering market rates, qualifications, experience, and location. This job posting reflects a salary range based on different levels within the position, primarily determined by location. Your interview performance will help determine your base salary within this range. Salary is one piece of Hayden AI total compensation, which includes equity, a company-wide bonus plan, and additional benefits. Benefits and Perks

Options for medical, dental, and vision coverage for employees and dependents (US) Flexible Spending Account (FSA) and Dependent Care FSA 401(k) with 3% company matching Unlimited PTO Daily catered lunches in our San Francisco office At Hayden AI, we are committed to an inclusive and diverse workplace. We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We do not forward resumes to our jobs alias or other company locations, and Hayden AI is not responsible for fees related to unsolicited resumes. About Us

At Hayden AI, we are on a mission to harness the power of computer vision to transform the way transit systems and other government agencies address real-world challenges. From bus lane and bus stop enforcement to transportation optimization technologies and beyond, our innovative mobile perception system empowers our clients to accelerate transit, enhance street safety, and drive toward a sustainable future. Job Details

This position can follow a Hybrid work model at the HQ Office in San Francisco or be Remote in New York. What The Job Involves

In this role, you will work with all stages of customer engagement, from helping explore requirements to applying our technology to address customer needs. The Solutions Engineering team coordinates engineering with business teams and customers to align project scoping, delivery, and execution. The team will be on the ground to support the technical needs and functional requirements of our customers and to build solutions for real problems. Responsibilities

Work with cross-functional teams to scope, plan, and implement technical projects with engineering. Communicate technical information clearly to customers. Respond to and lead technical investigations in the field. Assess the application of new use cases for new and existing customers. Cater project status and progress through concise engineering and executive reports and presentations for client and internal stakeholders. Lead field projects and the execution of client programs. Monitor and review product performance data to detect anomalies before they affect customers. Qualifications

B.S. in an engineering discipline or equivalent. 8+ years experience in integrated hardware/software solutions engineering, application engineering, or similar roles. Experience leading the overall project efforts of at least 5 new products in production. Strong technical background in cloud-connected device software, edge computing, data as a product, machine learning, and fleet management. Experience working closely with multidisciplinary technical teams to drive customer solutions. Knowledge of tools and techniques for managing complex project development through its lifecycle. Experience leading technical teams across multiple locations in the field. Experience with the public transportation domain is a plus. Experience delivering innovative technologies to government agencies is a plus. Compensation Range: $193K - $227K

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