Lia Auto Group
Lia Toyota Northampton - Automotive Sales Consultant
Lia Auto Group, Northampton, Massachusetts, us, 01061
Overview
Lia Toyota Northampton is seeking an experienced Salesperson with a proven track record selling new and used vehicles while maintaining exemplary CSI. We are focused on delivering an excellent customer experience and creating long term, repeat business relationships with all our customers. COMPENSATION RANGE: $50K-$100K+ SIGN ON BONUS: N/A Salary: $50,000.00 - $100,000.00 per year
Responsibilities Approach, greet, and offer assistance to customers who enter the dealership lot or showroom
Develop a strong understanding of automobiles and our offerings, including features, trim levels, capabilities, and competitive models
Qualify customers by understanding their requirements and interests to determine the best vehicle and options
Demonstrate and perform walk-around explanations of features, safety, characteristics; conduct test-drives and explain warranties, safety ratings, and fuel mileage
Overcome objections efficiently to close deals; negotiate and ask for deals, complete pre-sale documents, and work with customers’ insurance companies
Set realistic expectations with customers and guide them through the entire vehicle purchasing process
Develop strong rapport with new and repeat customers to ensure repeat business and referrals; suggest trade-ins, respond quickly to inquiries, and promote various sales campaigns
Follow-up with sold and unsold clients through various tools and software
Report to sales manager and general manager regarding new and pending deals, objectives, daily activities, and analysis
Qualifications Punctual and reliable
Superior customer service skills
Willing to work evenings and weekends
Ability to respond well to direction and suggestions of management
Ability and desire to achieve individual and department goals
Comfortable speaking with customers over the phone, via email and text, and face-to-face
Ability to negotiate in accordance with trained method
Must have a clean and valid driver's license
Benefits Medical, Dental and Vision
401K Plan with Employer Match
Continued education, manufacturer hands-on and web-based training
Paid Time Off
Paid Weekly
An employer funded Life Insurance Plan
Discounts on services and parts
Employee vehicle purchase plans
Company provided uniforms
About Us
The Lia Auto Group is one of the top 100 automotive groups in the country, established in 1977 by Bill Lia Sr. The group consists of 21 dealerships throughout New York, Connecticut, and Massachusetts, offering a variety of manufacturers including Honda, Toyota, Hyundai, Nissan, Infiniti, Volkswagen, and Chrysler Jeep Dodge Ram (CJDR). Lia also provides rental and full-body repair services at the Lia Collision Center in Colonie, NY. The Lia Group Companies has since grown to include Vent Fitness, Lia Insurance Agency, BurgerFi, and various commercial properties including Hamilton Square shopping center in Guilderland, NY. Our team of over 1,500 dedicated staff members have delivered quality products and exceptional consumer experiences for over 40 years. With a long history of success and continuous expansion, the Lia Auto Group provides ample opportunity for development and growth to current and future employees. We offer competitive wages, generous benefits, and a rewarding, safety-conscious work environment. We seek those who can help us take our growth and service to the next level. We are heavily involved in supporting the communities we live in and work in and look for people to join us in volunteerism and fundraising efforts for local charities and non-profit organizations.
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Lia Toyota Northampton is seeking an experienced Salesperson with a proven track record selling new and used vehicles while maintaining exemplary CSI. We are focused on delivering an excellent customer experience and creating long term, repeat business relationships with all our customers. COMPENSATION RANGE: $50K-$100K+ SIGN ON BONUS: N/A Salary: $50,000.00 - $100,000.00 per year
Responsibilities Approach, greet, and offer assistance to customers who enter the dealership lot or showroom
Develop a strong understanding of automobiles and our offerings, including features, trim levels, capabilities, and competitive models
Qualify customers by understanding their requirements and interests to determine the best vehicle and options
Demonstrate and perform walk-around explanations of features, safety, characteristics; conduct test-drives and explain warranties, safety ratings, and fuel mileage
Overcome objections efficiently to close deals; negotiate and ask for deals, complete pre-sale documents, and work with customers’ insurance companies
Set realistic expectations with customers and guide them through the entire vehicle purchasing process
Develop strong rapport with new and repeat customers to ensure repeat business and referrals; suggest trade-ins, respond quickly to inquiries, and promote various sales campaigns
Follow-up with sold and unsold clients through various tools and software
Report to sales manager and general manager regarding new and pending deals, objectives, daily activities, and analysis
Qualifications Punctual and reliable
Superior customer service skills
Willing to work evenings and weekends
Ability to respond well to direction and suggestions of management
Ability and desire to achieve individual and department goals
Comfortable speaking with customers over the phone, via email and text, and face-to-face
Ability to negotiate in accordance with trained method
Must have a clean and valid driver's license
Benefits Medical, Dental and Vision
401K Plan with Employer Match
Continued education, manufacturer hands-on and web-based training
Paid Time Off
Paid Weekly
An employer funded Life Insurance Plan
Discounts on services and parts
Employee vehicle purchase plans
Company provided uniforms
About Us
The Lia Auto Group is one of the top 100 automotive groups in the country, established in 1977 by Bill Lia Sr. The group consists of 21 dealerships throughout New York, Connecticut, and Massachusetts, offering a variety of manufacturers including Honda, Toyota, Hyundai, Nissan, Infiniti, Volkswagen, and Chrysler Jeep Dodge Ram (CJDR). Lia also provides rental and full-body repair services at the Lia Collision Center in Colonie, NY. The Lia Group Companies has since grown to include Vent Fitness, Lia Insurance Agency, BurgerFi, and various commercial properties including Hamilton Square shopping center in Guilderland, NY. Our team of over 1,500 dedicated staff members have delivered quality products and exceptional consumer experiences for over 40 years. With a long history of success and continuous expansion, the Lia Auto Group provides ample opportunity for development and growth to current and future employees. We offer competitive wages, generous benefits, and a rewarding, safety-conscious work environment. We seek those who can help us take our growth and service to the next level. We are heavily involved in supporting the communities we live in and work in and look for people to join us in volunteerism and fundraising efforts for local charities and non-profit organizations.
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