The County of El Dorado
Information Technology Department Specialist
The County of El Dorado, Placerville, California, United States, 95667
Overview
The County of El Dorado is committed to promoting public service in a diverse and collaborative workplace where employees are empowered, respected, and valued. The County supports telework opportunities consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting. District Attorney
– The El Dorado County District Attorney's Office is dedicated to serving the community by objectively investigating and prosecuting matters under the law to attain justice. Protecting people’s rights and minimizing victim’s trauma while holding criminals accountable are part of daily operations. The District Attorney’s Office also collaborates with other departments and agencies and supports programs focused on reducing crime. The Opportunity
– This fully qualified journey-level classification provides technical support to department information technology systems and services. Positions at this level perform the full range of duties as assigned, work independently, and exercise judgment and initiative. They receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of operating procedures and policies of the work unit. The selected candidate will have the opportunity to:
Responsibilities
Perform a variety of technical support duties within an assigned department; install and configure personal computer hardware and system applications software; serve as first responder to user problems and issues; diagnose and resolve issues; refer more complex technical issues to central information technology staff or third-party vendors and work with them to resolve these problems.
Set up personal computer hardware, and install system software and application software, such as word processing, database, spreadsheet, and graphic programs; add and remove terminals, user profiles, and security provisions.
Create personal computer database applications for department users; identify needs, develop program, and instruct department staff on use; monitor databases to ensure proper updating and for any other operational issues.
Design or modify computer programs for various department projects; gather information from department staff on specific tasks which require automation; develop scripts; program code; develop databases; test with end user for functionality, and monitor performance; prepare technical documentation.
Provide operational instruction and training to users of the department's personal computer systems and the use of department-specific applications.
Review and recommend hardware and software options for department use; identify appropriate generic or specialized software to meet the needs of the department.
Qualifications Education and Experience:
Any combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying. Equivalent to an associate degree with major coursework in information technology, computer science, or a related field, and two (2) years of experience providing technical support to desktop computer hardware and software systems.
Possession of, or ability to obtain, a valid California Driver's License by time of appointment and a satisfactory driving record.
Note:
Click here to view the minimum qualifications for Information Technology Department Specialist, as well as the physical, environmental, and working conditions.
How to Apply / Recruitment Submit your application online by clicking the Apply link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click Accept. For questions regarding this recruitment, contact Kelly Gatchet in Human Resources at the email address provided in the announcement.
Recruitment Process:
The Human Resources Department will screen all applications to identify qualified candidates. Qualified candidates will be referred to the next step and notified of all procedures applicable to their status. Supplemental questions play an integral role in this recruitment process. Based on your application and responses, your education, training, and experience will be evaluated. More information on the recruitment process is available by clicking the provided link.
Additional Information The County of El Dorado is recruiting for Information Technology Department Specialist. This recruitment will establish a list for filling current and future vacancies for at least three months. An extra help or limited term employee may be transitioned into a regular employee if a vacant position exists and it is approved by the appointing authority. We currently have one full-time vacancy in the District Attorney's Office, Placerville, CA.
Equal Opportunity Employer: The County of El Dorado encourages applicants from diverse backgrounds to apply. Pre-employment medical screening and background investigations may be required. For positions with access to Federal Tax Information, additional background checks may apply and reinvestigations occur periodically.
Notable local facts: El Dorado County offers outdoor recreation, crafts, and events; approximately 40 miles to Downtown Sacramento, 50 miles to Sacramento International Airport, and 129 miles to San Francisco. Visit the county’s sites for more information.
#J-18808-Ljbffr
The County of El Dorado is committed to promoting public service in a diverse and collaborative workplace where employees are empowered, respected, and valued. The County supports telework opportunities consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting. District Attorney
– The El Dorado County District Attorney's Office is dedicated to serving the community by objectively investigating and prosecuting matters under the law to attain justice. Protecting people’s rights and minimizing victim’s trauma while holding criminals accountable are part of daily operations. The District Attorney’s Office also collaborates with other departments and agencies and supports programs focused on reducing crime. The Opportunity
– This fully qualified journey-level classification provides technical support to department information technology systems and services. Positions at this level perform the full range of duties as assigned, work independently, and exercise judgment and initiative. They receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of operating procedures and policies of the work unit. The selected candidate will have the opportunity to:
Responsibilities
Perform a variety of technical support duties within an assigned department; install and configure personal computer hardware and system applications software; serve as first responder to user problems and issues; diagnose and resolve issues; refer more complex technical issues to central information technology staff or third-party vendors and work with them to resolve these problems.
Set up personal computer hardware, and install system software and application software, such as word processing, database, spreadsheet, and graphic programs; add and remove terminals, user profiles, and security provisions.
Create personal computer database applications for department users; identify needs, develop program, and instruct department staff on use; monitor databases to ensure proper updating and for any other operational issues.
Design or modify computer programs for various department projects; gather information from department staff on specific tasks which require automation; develop scripts; program code; develop databases; test with end user for functionality, and monitor performance; prepare technical documentation.
Provide operational instruction and training to users of the department's personal computer systems and the use of department-specific applications.
Review and recommend hardware and software options for department use; identify appropriate generic or specialized software to meet the needs of the department.
Qualifications Education and Experience:
Any combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying. Equivalent to an associate degree with major coursework in information technology, computer science, or a related field, and two (2) years of experience providing technical support to desktop computer hardware and software systems.
Possession of, or ability to obtain, a valid California Driver's License by time of appointment and a satisfactory driving record.
Note:
Click here to view the minimum qualifications for Information Technology Department Specialist, as well as the physical, environmental, and working conditions.
How to Apply / Recruitment Submit your application online by clicking the Apply link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click Accept. For questions regarding this recruitment, contact Kelly Gatchet in Human Resources at the email address provided in the announcement.
Recruitment Process:
The Human Resources Department will screen all applications to identify qualified candidates. Qualified candidates will be referred to the next step and notified of all procedures applicable to their status. Supplemental questions play an integral role in this recruitment process. Based on your application and responses, your education, training, and experience will be evaluated. More information on the recruitment process is available by clicking the provided link.
Additional Information The County of El Dorado is recruiting for Information Technology Department Specialist. This recruitment will establish a list for filling current and future vacancies for at least three months. An extra help or limited term employee may be transitioned into a regular employee if a vacant position exists and it is approved by the appointing authority. We currently have one full-time vacancy in the District Attorney's Office, Placerville, CA.
Equal Opportunity Employer: The County of El Dorado encourages applicants from diverse backgrounds to apply. Pre-employment medical screening and background investigations may be required. For positions with access to Federal Tax Information, additional background checks may apply and reinvestigations occur periodically.
Notable local facts: El Dorado County offers outdoor recreation, crafts, and events; approximately 40 miles to Downtown Sacramento, 50 miles to Sacramento International Airport, and 129 miles to San Francisco. Visit the county’s sites for more information.
#J-18808-Ljbffr