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Metasys Technologies

Print and Mailroom Assistant

Metasys Technologies, Washington, District of Columbia, us, 20022

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Overview Candidates who receive an offer will be required to complete a background check and drug test as a condition of employment.

Print and Mailroom Assistant Washington, DC 20004 6 months+

Shift: 10 AM - 7 PM EST

This role is cross-functional with the primary responsibility being print production. In addition to print production, they will be working in the mail room, assisting with shipping/receiving as well as providing hospitality service. The worker will be processing and scanning mail, delivering mail, scanning in packages, and delivering packages. They will also run large print equipment if needed.

Key Responsibilities

Print & Copy Center

Operate high-volume duplicating equipment and perform finishing tasks (binding, laminating, cutting, hole drilling, stapling, shrink wrapping, etc.).

Conduct quality checks, clear paper jams, and coordinate repairs/maintenance on copiers and printers.

Handle file formatting, scanning, OCR (Optical Character Recognition), and file conversion.

Manage sensitive legal documents with accuracy and confidentiality.

Maintain usage logs, cost recovery records, and billing reports.

Mailroom & Shipping/Receiving

Process, sort, and distribute incoming and outgoing mail, packages, and faxes.

Apply postage, calculate charges, and maintain delivery records.

Scan packages, maintain shipping/receiving logs, and deliver items within the building.

Ensure compliance with proper packing, labeling, and shipping procedures.

Hospitality & Office Support

Deliver completed print jobs to designated areas.

Support meeting and conference room setups, including hospitality services.

Maintain copier areas, mailroom, and supply inventory in an organized manner.

Perform light building support tasks such as relamping, small moves, or occasional cleaning.

Assist with off-site project coordination (e.g., BIS or Smart Source).

Customer Service

Provide professional support to executive-level staff, including attorneys, paralegals, project managers, and legal secretaries.

Respond to service requests, troubleshoot issues, and provide timely status updates.

Ensure exceptional service delivery in a high-pressure, deadline-driven legal environment.

Qualifications

High school diploma or GED required.

1–2 years of related office services, print production, or mailroom experience required.

Minimum of 2 years of legal industry experience highly preferred.

Strong customer service and communication skills.

Working knowledge of copiers, printers, fax machines, postage meters, and related equipment (maintenance/repair experience preferred).

Familiarity with shipping/receiving procedures and basic electronics knowledge.

Ability to work independently, manage multiple tasks, and adapt to changing priorities.

Strong problem-solving and troubleshooting skills.

Proficiency with basic PC applications; ability to perform FTP transfers and manage electronic files.

May require a valid driver’s license and auto insurance coverage (if inter-building travel is needed).

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.

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