Purcell Tire & Rubber Company
Account Manager-ID (DOT 10k)
Purcell Tire & Rubber Company, Boise, Idaho, United States, 83708
MISSION
To sell new tires, retreads, and tire service to commercial customers, maintaining healthy customer relationships and growing the customer base.
ESSENTIAL DUTIES
Sell commercial, truck, and OTR sales/service, including retreads
Assure that the highest levels of customer service are met by performing fleet surveys, tire analysis, mileage tracking, and other customer reports, as needed.
Resolve customer concerns or complaints as they arise
Follow pricing policies which will provide satisfactory gross margins
Meet goals and sales quotas set by supervisor
Maintain a clean vehicle to reflect the proper corporate image to the public
Maintain proper telephone answering techniques
Solicit new accounts
Report information on a regular basis to Purcell’s sales management tool
Protect company assets (inventory, cash accounts, receivables, equipment and real estate).
Embrace Purcell’s culture of safety and perform all jobs in a safe manner
Regular attendance in accordance with assigned schedule
Ability to perform physical requirements as listed in job description
Other essential and non-essential duties, as assigned by management
PAY AND BENEFITS
Total Compensation Range: $42,000 - $125,000 per year*
Medical, Dental, Vision, Life Insurance, Disability, Flex-Spending, Health Savings Account, 401(k) with company match.
*Outside Sales Reps are compensated through a combination of salary and sales commissions. The listed range represents an estimated total of all compensation sources, listed as an annual rate. Variables include relevant experience, sales, and geographic location.
DRUG TESTING Purcell Tire tests for the presence of THC in all drug screenings for this position, due to the safety-sensitive nature of the job and the potential for injury or death when a tire is installed improperly, or a safety-related mechanical issue is not properly conveyed to a customer. It is a bona fide occupational qualification for service technicians to be unimpaired, so the Company will continue testing for THC and other drugs under the safety-sensitive exceptions allowed by your state.
REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS
Minimum Education: High School
Minimum Job-Specific Experience: 3-5 years
Management Experience: N/A
Driver’s License Required: Yes
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s) Job-Specific KSA’s:
Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.
Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics — Knowledge of arithmetic, algebra, geometry, statistics, and their applications.
Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Physical KSA’s:
Frequent lifting, carrying, pushing, and pulling up to 100 lbs
Frequent standing, bending, kneeling, crouching
Working around loud noises, dusts, and fumes
Working in both hot and cold temperatures both indoors and outdoors
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ESSENTIAL DUTIES
Sell commercial, truck, and OTR sales/service, including retreads
Assure that the highest levels of customer service are met by performing fleet surveys, tire analysis, mileage tracking, and other customer reports, as needed.
Resolve customer concerns or complaints as they arise
Follow pricing policies which will provide satisfactory gross margins
Meet goals and sales quotas set by supervisor
Maintain a clean vehicle to reflect the proper corporate image to the public
Maintain proper telephone answering techniques
Solicit new accounts
Report information on a regular basis to Purcell’s sales management tool
Protect company assets (inventory, cash accounts, receivables, equipment and real estate).
Embrace Purcell’s culture of safety and perform all jobs in a safe manner
Regular attendance in accordance with assigned schedule
Ability to perform physical requirements as listed in job description
Other essential and non-essential duties, as assigned by management
PAY AND BENEFITS
Total Compensation Range: $42,000 - $125,000 per year*
Medical, Dental, Vision, Life Insurance, Disability, Flex-Spending, Health Savings Account, 401(k) with company match.
*Outside Sales Reps are compensated through a combination of salary and sales commissions. The listed range represents an estimated total of all compensation sources, listed as an annual rate. Variables include relevant experience, sales, and geographic location.
DRUG TESTING Purcell Tire tests for the presence of THC in all drug screenings for this position, due to the safety-sensitive nature of the job and the potential for injury or death when a tire is installed improperly, or a safety-related mechanical issue is not properly conveyed to a customer. It is a bona fide occupational qualification for service technicians to be unimpaired, so the Company will continue testing for THC and other drugs under the safety-sensitive exceptions allowed by your state.
REQUIRED EDUCATION, EXPERIENCE, LICENSES & CERTIFICATIONS
Minimum Education: High School
Minimum Job-Specific Experience: 3-5 years
Management Experience: N/A
Driver’s License Required: Yes
REQUIRED KNOWLEDGE, SKILLS, & ABILITIES (KSA’s) Job-Specific KSA’s:
Tire Industry – Essential industry information including tire brands, designs, treads; proper safety and functional procedures, and relevant customer markets.
Customer Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Mathematics — Knowledge of arithmetic, algebra, geometry, statistics, and their applications.
Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
Physical KSA’s:
Frequent lifting, carrying, pushing, and pulling up to 100 lbs
Frequent standing, bending, kneeling, crouching
Working around loud noises, dusts, and fumes
Working in both hot and cold temperatures both indoors and outdoors
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