The Orleans Hotel & Casino
Overview
Boyd Gaming Corporation
is a premier casino entertainment company in the United States with operations in multiple gaming jurisdictions. The company strives to continually evolve and maintain leadership in its industry. Our past success and strategic planning position Boyd Gaming to maximize value for shareholders, team members, and communities. Job Description
Position : Food and Beverage Supervisor — supervises and coordinates activities of workers in all food and beverage outlets open during the assigned shift. Responsibilities
Maintain daily employee work station and break schedules. Ensure prompt and courteous service to customers. Monitor employee compliance with established service standards. Greet and communicate with guests in a friendly and courteous manner. Oversee the service operation of restaurant during the assigned shift. Ensure beverage shift operations are opened and closed properly and on time. Ensure all employees are on time, in proper uniform and following correct service procedures by correcting deficiencies or discrepancies as they occur. Resolve guest complaints in a professional and timely manner. Requisition and maintain control of all inventories. Monitor employee job performance to ensure adherence to all policies and procedures; assist in preparing performance evaluations and counseling actions as needed. Coordinate cleaning and repairs of beverage outlets. Perform related administrative and reporting duties. Qualifications
Must be at least 21 years of age. Associate's degree in a related field, or one (1) year of related experience preferred. Must be able to stand and walk for the majority of shift. Excellent customer service and communication skills. Must be able to obtain/maintain any necessary licenses and/or certifications. Additional Information
All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other federal, state, or local protected class. Seniority level
Associate Employment type
Full-time Job function
General Business Industries
Gambling Facilities and Casinos
#J-18808-Ljbffr
Boyd Gaming Corporation
is a premier casino entertainment company in the United States with operations in multiple gaming jurisdictions. The company strives to continually evolve and maintain leadership in its industry. Our past success and strategic planning position Boyd Gaming to maximize value for shareholders, team members, and communities. Job Description
Position : Food and Beverage Supervisor — supervises and coordinates activities of workers in all food and beverage outlets open during the assigned shift. Responsibilities
Maintain daily employee work station and break schedules. Ensure prompt and courteous service to customers. Monitor employee compliance with established service standards. Greet and communicate with guests in a friendly and courteous manner. Oversee the service operation of restaurant during the assigned shift. Ensure beverage shift operations are opened and closed properly and on time. Ensure all employees are on time, in proper uniform and following correct service procedures by correcting deficiencies or discrepancies as they occur. Resolve guest complaints in a professional and timely manner. Requisition and maintain control of all inventories. Monitor employee job performance to ensure adherence to all policies and procedures; assist in preparing performance evaluations and counseling actions as needed. Coordinate cleaning and repairs of beverage outlets. Perform related administrative and reporting duties. Qualifications
Must be at least 21 years of age. Associate's degree in a related field, or one (1) year of related experience preferred. Must be able to stand and walk for the majority of shift. Excellent customer service and communication skills. Must be able to obtain/maintain any necessary licenses and/or certifications. Additional Information
All your information will be kept confidential according to EEO guidelines. Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other federal, state, or local protected class. Seniority level
Associate Employment type
Full-time Job function
General Business Industries
Gambling Facilities and Casinos
#J-18808-Ljbffr