City of Chicago
EMERGENCY MANAGEMENT COMMUNICATIONS OFFICER
City of Chicago, Chicago, Illinois, United States, 60290
EMERGENCY MANAGEMENT COMMUNICATIONS OFFICER
Job Number: 413731 OFFICE
OF EMERGENCY MANAGEMENT AND COMMUNICATIONS – Operations Center Number of Positions:
1 (Additional vacancies possible pending budget approval) Starting Salary:
$60,720.00 annually This position is open to current AFSCME BIDDERS and the PUBLIC. Only current City employees covered under AFSCME – BARGAINING UNIT 1, 3, 4, & 5 are eligible to bid. Qualified BIDDERS who properly submit a bid application will receive preference over non-bidders. BID INSTRUCTIONS
Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en 1.
Check the box on your profile titled "Currently employed by the City of Chicago" 2.
Enter your employee ID (located on your pay stub labeled 'payee/employee number') 3.
Select your correct bargaining unit NOTE:
Failure to follow these instructions will result in a rejected bid application. Application Deadline:
Applications will be accepted until 11:59 pm Central time on 10/26/2025. Overview
Under general supervision, staff the OEMC 24-hour watch desk in the Operations Center as a communications officer. Receive, monitor, and process information via various computer systems, radios, and surveillance cameras relating to special events, emergencies and other situations impacting public safety, and perform related duties as required. Essential Duties
Receive and monitor communications from a variety of sources regarding emergency events, severe weather, power outages, special events, and other incidents that may impact the City and residents Monitor news media channels and other communications on various systems to remain abreast of developing or ongoing emergencies and major incidents Notify OC Watch Manager, OEMC responders, City officials, and state and federal authorities of emerging and active events using established notification protocols Provide support to OEMC field responders by relaying and coordinating requests for additional resources to City departments, utility providers, and other agencies Maintain communications with field responders to track events and ensure resources are deployed to support response and recovery operations Track emergency management events and resource requests; maintain an event tracking database Maintain a daily log of events documenting activities including notifications Prepare and distribute daily reports summarizing planned city-wide events, street closures, and information affecting public safety and traffic Monitor city surveillance cameras in the central business district and archive video footage Update and maintain databases of emergency assets and contact information Provide emergency public alerts and warnings through the City's alert system, digital billboards, and siren network Additional duties may be required for this position. Location & Schedule
LOCATION:
Office of Emergency Management and Communications (OEMC) DIVISION/UNIT:
Operations Center ADDRESS:
1411 W. Madison Street SHIFTS:
6 am – 2 pm; 2 pm – 10 pm; 10 pm – 6 am (Rotating - all 3 Watches) *Shift assigned based on operational needs DAYS OFF:
Wednesday/Thursday or Tuesday/Wednesday (Employees are required to work on weekends and holidays; the position requires mandatory overtime) THIS POSITION IS IN THE CAREER SERVICE. Qualifications
MINIMUM QUALIFICATIONS:
High School Diploma or GED, plus two years of experience performing fast-paced, high-volume public contact work, or two years of emergency management or emergency communications experience SELECTION REQUIREMENTS:
Applicants must complete an interview. A Willingness and Ability questionnaire must be completed. Bidder selection, if applicable, will be in seniority order according to the collective bargaining agreement. *Successful candidates must pass a drug screen and background investigation. Pre-employment exams are required. Benefits & Additional Information
For information on employee benefits visit: https://www.chicago.gov/city/en/depts/fin/benefits-office.html For information on salary and title structure visit: https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdf APPLICATION EVALUATION: Initial evaluation based on information provided in the application and submitted documents. The City will follow applicable laws, policies, and collective bargaining agreements. Placement on an eligibility list is not a guarantee of interview or employment. Diversity commitments and hiring preferences apply as described in the city's policies. EEO/Notice:
The City of Chicago is an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer. Job Posting Date:
Oct 10, 2025, 5:00:00 AM |
Closing Date:
Oct 27, 2025, 4:59:00 AM Salary:
$60,720.00 per year
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Job Number: 413731 OFFICE
OF EMERGENCY MANAGEMENT AND COMMUNICATIONS – Operations Center Number of Positions:
1 (Additional vacancies possible pending budget approval) Starting Salary:
$60,720.00 annually This position is open to current AFSCME BIDDERS and the PUBLIC. Only current City employees covered under AFSCME – BARGAINING UNIT 1, 3, 4, & 5 are eligible to bid. Qualified BIDDERS who properly submit a bid application will receive preference over non-bidders. BID INSTRUCTIONS
Apply on the bid site: https://chicago.taleo.net/careersection/103/jobsearch.ftl?lang=en 1.
Check the box on your profile titled "Currently employed by the City of Chicago" 2.
Enter your employee ID (located on your pay stub labeled 'payee/employee number') 3.
Select your correct bargaining unit NOTE:
Failure to follow these instructions will result in a rejected bid application. Application Deadline:
Applications will be accepted until 11:59 pm Central time on 10/26/2025. Overview
Under general supervision, staff the OEMC 24-hour watch desk in the Operations Center as a communications officer. Receive, monitor, and process information via various computer systems, radios, and surveillance cameras relating to special events, emergencies and other situations impacting public safety, and perform related duties as required. Essential Duties
Receive and monitor communications from a variety of sources regarding emergency events, severe weather, power outages, special events, and other incidents that may impact the City and residents Monitor news media channels and other communications on various systems to remain abreast of developing or ongoing emergencies and major incidents Notify OC Watch Manager, OEMC responders, City officials, and state and federal authorities of emerging and active events using established notification protocols Provide support to OEMC field responders by relaying and coordinating requests for additional resources to City departments, utility providers, and other agencies Maintain communications with field responders to track events and ensure resources are deployed to support response and recovery operations Track emergency management events and resource requests; maintain an event tracking database Maintain a daily log of events documenting activities including notifications Prepare and distribute daily reports summarizing planned city-wide events, street closures, and information affecting public safety and traffic Monitor city surveillance cameras in the central business district and archive video footage Update and maintain databases of emergency assets and contact information Provide emergency public alerts and warnings through the City's alert system, digital billboards, and siren network Additional duties may be required for this position. Location & Schedule
LOCATION:
Office of Emergency Management and Communications (OEMC) DIVISION/UNIT:
Operations Center ADDRESS:
1411 W. Madison Street SHIFTS:
6 am – 2 pm; 2 pm – 10 pm; 10 pm – 6 am (Rotating - all 3 Watches) *Shift assigned based on operational needs DAYS OFF:
Wednesday/Thursday or Tuesday/Wednesday (Employees are required to work on weekends and holidays; the position requires mandatory overtime) THIS POSITION IS IN THE CAREER SERVICE. Qualifications
MINIMUM QUALIFICATIONS:
High School Diploma or GED, plus two years of experience performing fast-paced, high-volume public contact work, or two years of emergency management or emergency communications experience SELECTION REQUIREMENTS:
Applicants must complete an interview. A Willingness and Ability questionnaire must be completed. Bidder selection, if applicable, will be in seniority order according to the collective bargaining agreement. *Successful candidates must pass a drug screen and background investigation. Pre-employment exams are required. Benefits & Additional Information
For information on employee benefits visit: https://www.chicago.gov/city/en/depts/fin/benefits-office.html For information on salary and title structure visit: https://www.chicago.gov/content/dam/city/depts/dhr/supp_info/JobClassification/2025_Classification_and_Pay_Plan.pdf APPLICATION EVALUATION: Initial evaluation based on information provided in the application and submitted documents. The City will follow applicable laws, policies, and collective bargaining agreements. Placement on an eligibility list is not a guarantee of interview or employment. Diversity commitments and hiring preferences apply as described in the city's policies. EEO/Notice:
The City of Chicago is an Equal Employment Opportunity, Military Friendly, and Fair Chance Employer. Job Posting Date:
Oct 10, 2025, 5:00:00 AM |
Closing Date:
Oct 27, 2025, 4:59:00 AM Salary:
$60,720.00 per year
#J-18808-Ljbffr