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TikTok

Site Reliability Engineer, Product - USDS

TikTok, San Jose, California, United States, 95199

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Overview TikTok Product Engineering monitors and maintains the availability of TikTok services, including video playback, content discovery/recommendations, live streaming, and customer service feedback. This role follows a hybrid work schedule that requires in-office presence 3 days a week, or as directed by the manager/department. The specific requirements may change as part of ongoing reviews.

Responsibilities

Gain a solid understanding of the various components and services that power the TikTok experience

Maintain services to meet service-level agreements (SLAs) and service-level objectives (SLOs) by measuring and monitoring availability, performance, and overall system health

Collaborate as part of a global team to support site-up issues to ensure services are reliable, fault-tolerant, scalable, and cost-efficient

Scale system sustainability through automation and drive changes to improve reliability, efficiency, and velocity

Provide user support, incident responses, and postmortems

Qualifications

Bachelor or higher degree in Computer Science or a related technical discipline with 2+ years experience in deploying and administering large-scale distributed systems. Open to new graduates.

Strong understanding of Unix/Linux internals and administration, networking (TCP/IP, routing, topologies), storage systems, and databases

Experience in one or more programming languages (C, C++, Java, Python, Go, Ruby, Rust, JavaScript)

Experience debugging and optimizing code and automating routine tasks

Experience in designing or administering systems such as Nginx, Kubernetes, Docker, OpenStack, Hadoop, Spark, Flink, Kafka

Experience in designing and analyzing large-scale distributed systems is preferred

Strong problem-solving and communication skills

Candidates must be legally authorized to work in the United States; position is not eligible for visa sponsorship

About USDS TikTok is the leading destination for short-form mobile video. U.S. Data Security (USDS) is a TikTok subsidiary in the U.S. This security-first division focuses on data protection policies and content assurance to keep U.S. users safe. USDS teams span Trust & Safety, Security & Privacy, Engineering, User & Product Ops, Corporate Functions, and more.

Data Security Statement: This role requires working with systems designed to protect sensitive data and information and may be subject to strict national security screening.

USDS Reasonable Accommodation USDS is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs, or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/USDS-RA

Notes Job information and compensation details, including base salary ranges, may vary by location and are provided for informational purposes. Benefits may vary depending on employment type and country. The company reserves the right to modify benefits programs at any time.

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