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Suncoast Credit Union

Director of Third Party Risk Management

Suncoast Credit Union, Tampa, Florida, us, 33646

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Overview

Compensation:

$120,000 - $185,000 based on experience and credentials Location Type:

Hybrid, a flexible work model blending in-office and remote working Position Type:

Full Time The Director of Third Party Risk Management (TPRM) is responsible for developing, executing, and overseeing the credit union’s enterprise-wide Third Party Risk Management Program. This role ensures that third-party relationships are effectively assessed, monitored, and managed in alignment with regulatory expectations, enterprise risk appetite, and strategic objectives. The Director facilitates and maintains vendor relationships between the credit union and its business partners, ensuring vendors deliver quality products and services on time and in accordance with contractual obligations.

Responsibilities

Design, implement, and continuously mature the Credit Union’s enterprise-wide TPRM program, including policies, procedures, and standards for the full third-party lifecycle

Foster a risk-aware culture of accountability where all employees understand their roles in identifying and managing third-party risks

Oversee vendor risk assessments across cybersecurity, compliance, operational resilience, and financial stability, with scrutiny commensurate with risk and criticality

Conduct risk rating assessments of new and current vendors and keep ratings up to date

Review and approve thorough due diligence on potential third parties before relationships are established, including evaluation of controls, financial health, and regulatory adherence

Assess and monitor risks posed by fourth parties (subcontractors)

Develop contracting strategies to improve business performance and ensure compliance with organization policies, procedures, and regulations

Direct a continuous monitoring program to ensure third parties meet contractual and compliance requirements

Track and escalate third-party risk findings and operational events, manage remediation plans, and ensure timely issue resolution

Lead secure and proper termination of third-party relationships, including revoking access and ensuring return or destruction of sensitive data

Oversee contract reviews with legal and business units to ensure contracts define expectations, SLAs, security standards, and termination clauses

Serve as the internal subject matter expert on third-party vendor risk, advising stakeholders on best practices and regulatory requirements

Review and recommend new methods or procedures to make daily operations more efficient

Perform considerable short-term planning, scheduling, and coordinating to develop and implement business objectives

Set goals for assigned teams to achieve operational and strategic results

Provide guidance, mentoring, and development opportunities for directly reporting staff

Cultivate strong working relationships, build trust among team members, and respond appropriately to employees' concerns

Assist with the development, monitoring, and maintenance of the annual budget

Assist with regulatory compliance to ensure work is completed in accordance with applicable laws and government regulations

Maintain knowledge and understanding of current trends, laws, and issues affecting area of expertise

Attend educational events to increase professional knowledge

Complete annual compliance and info security training to understand employees\' role in maintaining effective compliance and security programs

Qualifications

Bachelor’s degree in a business-related field (A comparable combination of work experience and training may be substituted for education requirements.)

Certified Regulatory Vendor Program Manager (CRVPM) or similar designation preferred

Minimum of 8 years of vendor due diligence, contract negotiation, contract administration, and budget preparation experience

Experience with a financial institution preferred

Ability to maintain a high level of confidentiality

Excellent organization, prioritization and analytical skills to effectively manage areas of responsibility and attain organizational goals

Excellent written, verbal, and interpersonal communication skills to interact effectively with members, staff, vendors, and government regulators

Ability to analyze and resolve complex problems or situations

Ability to positively influence others regarding policies, practices, and procedures

Strong knowledge and understanding of credit union products, services, policies, and procedures

Strong knowledge and understanding of regulatory compliance

Strong knowledge and understanding of credit union computer systems and software applications required to perform job duties

Benefits

Financial Well-Being: Bonus Program up to 18%, 401K Matching up to 8%, Retirement Planning, Pay Increases based on Competency, Employee Loan Discounts, Flex Spending Accounts

Wellness: Medical Coverage, Dental and Vision Coverage, Access to 4,000+ Gyms, Mental Health Resources, PTO Wellness Days, Short Term and Long Term Disability Coverage

Work-Life Balance: 11 Paid Holidays, 3 weeks of Paid Time Off, 4 weeks of Paid Parental Leave, Birthday PTO

Community Involvement: Paid Volunteer Hours

Growth: Degree Assistance up to $5,000 per year

For more information, including additional benefits, please visit our benefits website at (no link provided in this refined description).

Company Overview: Suncoast Credit Union is consistently chosen as a Tampa Bay Times Top Workplace because its employees genuinely #LOVEWORK! Employees flourish in an inclusive culture celebrating growth and prioritizing the community. For more information, please visit our careers site at the provided URL.

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