Echo Global Logistics
Overview
Join to apply for the
Logistics Account Executive
role at
Echo Global Logistics . Echo is seeking an innovative Account Executive to manage relationships with our key accounts and proactively offer solutions based on shipping patterns and needs. The Managed Transportation department is laser-focused on providing excellent customer service to our contracted accounts. As an Account Executive, you will play an integral part in maintaining and growing positive client relationships by coordinating daily shipment requests through phone and email, confidently solving any issues that arise and proactively communicating issues or discrepancies. You will develop a profound understanding of both the fluctuating shipping market and how to navigate Echo’s unique technology.
Responsibilities
Partner with teams across Echo to manage the shipping process for clients, ensuring accuracy and timeliness of billing and proactively notifying the client of changes.
Manage existing key account relationships and offer solutions based on shipping patterns and needs
Confidently problem solve issues such as missed pickups, late deliveries, damaged freight, or incorrect billing
Proactively communicate any issues to the client
Coordinate all daily shipments via phone, email, and Echo’s client-facing web portal
Ensure accuracy and timeliness of billing while proactively notifying clients of changes
Gain competency with Echo’s technology and educate clients on its benefits
Collaborate with other departments to track shipments, resolve discrepancies, and file claims completely and timely
Skills & Qualifications
Bachelor's degree
New graduate or 1-2 years of customer service experience in a business services environment
Strong written and verbal communication skills
Calm under pressure
Superior business acumen
Knowledgeable about relevant modes of transportation
Team player mentality
Work Environment This job operates in an office environment and uses a computer, telephone and other office equipment to perform duties. The noise level is typical of an office with an open seating floor plan. The employee may encounter frequent interruptions and is regularly required to sit, talk, or hear.
Benefits For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.
Compensation $50,000.00 per year. This role is eligible for a bonus that is based on a combination of personal and business performance.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Transportation, Logistics, Supply Chain and Storage
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Join to apply for the
Logistics Account Executive
role at
Echo Global Logistics . Echo is seeking an innovative Account Executive to manage relationships with our key accounts and proactively offer solutions based on shipping patterns and needs. The Managed Transportation department is laser-focused on providing excellent customer service to our contracted accounts. As an Account Executive, you will play an integral part in maintaining and growing positive client relationships by coordinating daily shipment requests through phone and email, confidently solving any issues that arise and proactively communicating issues or discrepancies. You will develop a profound understanding of both the fluctuating shipping market and how to navigate Echo’s unique technology.
Responsibilities
Partner with teams across Echo to manage the shipping process for clients, ensuring accuracy and timeliness of billing and proactively notifying the client of changes.
Manage existing key account relationships and offer solutions based on shipping patterns and needs
Confidently problem solve issues such as missed pickups, late deliveries, damaged freight, or incorrect billing
Proactively communicate any issues to the client
Coordinate all daily shipments via phone, email, and Echo’s client-facing web portal
Ensure accuracy and timeliness of billing while proactively notifying clients of changes
Gain competency with Echo’s technology and educate clients on its benefits
Collaborate with other departments to track shipments, resolve discrepancies, and file claims completely and timely
Skills & Qualifications
Bachelor's degree
New graduate or 1-2 years of customer service experience in a business services environment
Strong written and verbal communication skills
Calm under pressure
Superior business acumen
Knowledgeable about relevant modes of transportation
Team player mentality
Work Environment This job operates in an office environment and uses a computer, telephone and other office equipment to perform duties. The noise level is typical of an office with an open seating floor plan. The employee may encounter frequent interruptions and is regularly required to sit, talk, or hear.
Benefits For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.
Compensation $50,000.00 per year. This role is eligible for a bonus that is based on a combination of personal and business performance.
Seniority level
Entry level
Employment type
Full-time
Job function
Management and Manufacturing
Industries
Transportation, Logistics, Supply Chain and Storage
#J-18808-Ljbffr